At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Job Description

Under direct supervision, the Transaction Assurance Analyst will support critical accounting and analytical functions by performing Credit Card transaction reconciliations for store sales and other key business processes. This role is essential for ensuring profitability through accurate transaction validation, timely resolution of exceptions, and insightful data analysis.

This position sits onsite 5 days a week in Grapevine, TX.

Responsibilities:

· Conduct transaction reconciliations with precision, adhering to GameStop’s established timeframes.

· Investigate and resolve exceptions using tools such as Blackline, SAP, POS systems, and other downstream platforms.

· Analyze exception trends and deliver actionable insights using tools like Excel and Power BI.

· Assist management in documenting policies, procedures, and training for new team members.

· Participate in special projects, including the development of new Blackline reconciliations.

· Collaborate across departments to identify and resolve process and system inefficiencies, reduce costs, and prevent losses.

· Prioritize and respond effectively to requests from field teams, supporting them in delivering exceptional customer service.

· Communicate professionally and effectively with internal and external stakeholders, both verbally and in writing.

· Uphold team values by meeting deadlines, being flexible, and fostering a collaborative work environment.

RELATED COMPETENCIES:

· Analytical Proficiency- Leveraging extensive knowledge of qualitative and quantitative methods to identify, organize, interpret, and report data needed by organizational decision makers to achieve favorable business outcomes

· Decision Making – Compares data from different sources to draw conclusions and takes action that is consistent with available facts, constraints, and probable consequences.

· Continuous Improvement- Originates action to improve existing conditions and processes; uses appropriate methods to identify opportunities, implement solutions, and measure impact

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE):

· Bachelor’s degree in accounting, Finance, or related field

· Minimum of 1-2 years of general accounting experience; SOX experience preferred

· Experience working within reconciliation or sales audit software preferred (e.g., Blackline & SAP)

· Proven ability to quickly learn and optimize the use of technologies preferred

· Retail experience preferred

MINIMUM QUALIFICATIONS, JOB SKILLS, ABILITIES:

· Working knowledge of accounting reconciliation processes, credit card processing, and cash management functions

· Basic/working knowledge of accounting principles

· Proficient verbal and written communication skills using basic English

· Ability to enter, retrieve, analyze, recognize discrepancies, organize, and report electronic financial data.

· Detail oriented and effective at researching issues and problem solving

· Proficient knowledge of office computer platforms and applications, including Microsoft Word, Excel, PowerPoint and Outlook

· Ability to work cooperatively and collaboratively with others; conducts working relationships in a manner acceptable to others and to the organization

· Demonstrated ability to model customer-focused behaviors leading to outstanding customer experiences

· Consistently demonstrates a commitment to GameStop policies and procedures, including but not limited to, attendance, confidentiality, conflict of interest, and ethical responsibilities

· Demonstrated learning agility to respond favorably to rapidly evolving systems, applications, organizational objectives, and internal processes

Full-time store positions at GameStop are also eligible to participate in incentive programs, health benefits, paid time off, 401 (k), employee discount and a casual work environment. Positions at GameStop may also be eligible for a bonus and/or other incentives.