**Job Summary** We are seeking a highly skilled Technology Architect with 10 to 12 years of experience to join our team. The ideal candidate will have extensive experience in SFDC Development and Customization Salesforce DevOPS SFDC Service Cloud SFDC Lightning and SFDC Configuration. This role requires a hybrid work model and operates during the day shift. No travel is required. **Responsibilities** + Lead the design and implementation of Salesforce solutions to meet business requirements. + Oversee the customization and development of SFDC applications to ensure optimal performance. + Provide expertise in Salesforce DevOPS to streamline deployment processes and improve efficiency. + Manage the configuration and setup of SFDC Service Cloud to enhance customer service operations. + Utilize SFDC Lightning to create user-friendly interfaces and improve user experience. + Ensure proper configuration of Salesforce to align with business processes and objectives. + Collaborate with cross-functional teams to gather requirements and deliver tailored solutions. + Conduct regular system audits and prepare for upgrades to maintain system integrity. + Develop and maintain technical documentation for all Salesforce implementations. + Provide training and support to end-users to maximize the utilization of Salesforce features. + Monitor system performance and troubleshoot issues to ensure seamless operation. + Stay updated with the latest Salesforce features and best practices to continuously improve the system. + Drive innovation by exploring new technologies and methodologies to enhance Salesforce capabilities. **Qualifications** + Must have extensive experience in SFDC Development and Customization. + Must have strong expertise in Salesforce DevOPS. + Must have hands-on experience with SFDC Service Cloud. + Must be proficient in SFDC Lightning. + Must have solid knowledge of SFDC Configuration. + Nice to have experience in IT Consulting. + Nice to have experience in Analytics. **Certifications Required** Salesforce Certified Technical Architect Salesforce Certified Service Cloud Consultant Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.