**Implementation Services** **Job Description** : · Work directly with customers to implement the client platform by following client’s methodology. · Becomes a trusted advisor to their clients during the Implementation Journey. · Monitoring and tracking implementation services · Identifying opportunities for improving customer satisfaction · Sharing improvement ideas · People and project management · Reporting and presenting data as per client requirement · Managing multiple client implementations at the same time. · Escalating delays in response from both client and internal teams to relevant stakeholders. · Working in strict adherence towards implementation goals and timelines. **Experience** : · 5+ years' experience in project management of projects that run into months · Experienced in implementation lifecycle of complex SaaS products. · Ability to handle ambiguous requests · Ability to communicate technical concepts to diverse audiences · Willingness and desire to learn and adopt new skills - both technical and non-technical · Be proactive and identify opportunities for improvement · Excellent and impeccable communication and persuasion skills to interact with several internal teams and clients at the same time. · Ability to understand Liveramp as a product in the Ad-Tech ecosystem. · Proficient in email communication and scheduling/ leading meetings independently. · Excellent follow-up skills. · Candidate should have ideally worked for a SaaS product company, preferably in the ad-tech space. Desirable skill. **Education** : · Any graduation **Skills required:** **Softskills** : · C1 level language proficiency on CEFR Scale. · Excellent presentation skills · Problem solving **Ad-tech skills** : · Desirable: Extensive knowledge of the advertising technology ecosystem - Campaign management/Optimization, SSP/DSP, Ad Servers and Publishers **Technical skills** : · Desirable: Advanced skills in SQL, Salesforce (SFDC), Jira, Rails database **Data Analysis** : · Advanced skills in MS Excel, Google Sheets and Tableau **Client management** : · Experienced in client relationship management, Escalation management **Project management** : · Excellent Knowledge in quality tools tools (Six sigma-Green belt, PMP/Prince-2), Understanding of Gantt charts, MS Projects. **People management** : · NA **Performance management:** · NA **Working hours:** · Mon to Fri : 6:00 AM to 3:00 PM Pacific Time **Location:** · Hyderabad \#LI-VS5 Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.