Purpose & Overall Relevance for the Organization:

To drive consistency in execution of Retail training programs that support operational excellence and help us meet or exceed our business objectives.

Key Responsibilities:

Deploy a holistic and consistent Retail training approach to that provides channel specific capabilities while identifying and maximizing cross-channel synergie Maintain yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly               Manage KPI´s and monitor implementation of tools/programs to assess quality of trainings at retail and measure the impact to the business              Deploy training models, plans and modules to support the knowledge increase of the trainers and retail store staff in Brands, Products and Benefits          Align business needs assessment and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs  Provide input on high potentials based on training/coaching experiences  Control monthly budget usage and report to manager

 

Knowledge Skills and Abilities:

University degree or equivalent education required Broad and deep theoretical understanding of functional area Minimum 2 years experience in job or job function