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Job Description:

UPS Job Description Template

Job Title :

SPL Ops Assistant (정규직)

(displayed to candidates)

Department :

Logistics

Job Summary

The purpose of this role is to lead Contract Logistics Operation in efficient and effective way while meeting customers’ demand in various aspects.He/She must proactively contribute to the team and actively committed to the team development/clean environment.He/She analyzes and responds to customers’ requests, resolves customer issues, conducts research, prepares reports, and identifies account penetration opportunities.He/She must be meticulous, able to communicate effectively and possess good planning & organizational skills in order to fulfill requirements of this position.

Responsibilities

Perform daily operation including inbound, outbound, and periodic count according to SOP/WIResponsible for handling with inventory management related with assigned daily operation. Deliver quality service and communicate with customers and respond to customer's inquiries when required in a timely mannerEscalate complex issues/inquiries to Team Lead/SupervisorDocumentation and Report progress updates, key achievements and any concerns to Team Lead/SupervisorFollow and develop standard procedures and complying with internal QMS, rules and regulations.Perform proper tasks including documentation etc. required for management of the center.Perform a clean and safe working environment.May assist billing and prepare payment documentsMay ad-hoc tasks as assigned.

Qualification

Bachelor’s Degree or above (preferred)Minimum 1 years of work experience in logistics industry (preferred)Decent English skill especially in reading and writing (preferred)Close workplace from Residence (preferred)SAP experience (preferred)Good communication and interpersonal skillsAnalytical and numerical approachOrganizational and Teamwork mindsetStrong problem-solving skillsGood IT skills, MS Office application especially Excel, knowledge of warehouse management systemsGood understanding of customer deliverables and the impact of failure

Working Hours / Location

40 hours a week (Mon to Fri 09:00 – 18:00, except Public Holiday)Lunch Time : 12:00 – 13:00Mallidong-1ga, Jung-gu, Seoul, Korea

Employee Type:
 

Permanent

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