Work Flexibility: Hybrid

What will you do:

Basic knowledge and understanding of complaint handling process as required by regulatory agencies.Provide updates within Trackwise on status of product field action executions and event detail information.Monitor and facilitate product return for complaint investigation and analysis, including communicating directly with customers and sales teams.May support international and domestic complaint entry.Work with internal supporting teams on quality of data coming into post marketMay monitor, create, and assign regulatory communications to quality specialists for resolution.

What you will need:

Basic Qualifications:

2+ years relevant experience requiredBasic knowledge and understanding of complaint handling and product field action process as required by regulatory agenciesBasic knowledge on TrackwiseBasic understanding of how to comply with constantly changing regulatory procedures preferred

Preferred Qualifications

Must possess strong interpersonal skills including written and oral communication.Must be able to bring tasks through to completion with minimal supervision.Must have the ability to prioritize work and keep detailed and confidential records.

Travel Percentage: None