**Job Summary** We are seeking a Specialist with 8 to 10 years of experience in Power Automate RPA and MS Power Automate with expertise in Multi Channel domain. The role involves leveraging technical skills to optimize processes and enhance efficiency. The work model is hybrid with day shifts and no travel required. The candidate will play a crucial role in driving automation initiatives and improving business operations. **Responsibilities** + Develop and implement automation solutions using Power Automate RPA to streamline business processes and enhance operational efficiency. + Collaborate with cross-functional teams to identify opportunities for automation and process improvement within the Multi Channel domain. + Analyze existing workflows and design innovative solutions to optimize and automate repetitive tasks. + Provide technical expertise and guidance on best practices for utilizing MS Power Automate to achieve desired outcomes. + Monitor and evaluate the performance of automated processes to ensure they meet business objectives and deliver expected results. + Troubleshoot and resolve any issues related to automation solutions ensuring minimal disruption to business operations. + Document and maintain detailed records of automation processes including design specifications and user guides. + Conduct training sessions for team members to enhance their understanding and usage of Power Automate tools. + Collaborate with stakeholders to gather requirements and translate them into effective automation solutions. + Stay updated with the latest advancements in automation technologies and incorporate them into existing processes. + Ensure compliance with company policies and industry standards while implementing automation solutions. + Contribute to the continuous improvement of automation strategies and methodologies within the organization. + Support the companys mission by driving efficiency and innovation through effective use of automation technologies. **Qualifications** + Possess strong expertise in Power Automate RPA and MS Power Automate with a proven track record of successful implementations. + Demonstrate in-depth knowledge of Multi Channel domain with the ability to apply this expertise to automation projects. + Exhibit excellent problem-solving skills and the ability to troubleshoot complex technical issues. + Showcase strong communication skills to effectively collaborate with cross-functional teams and stakeholders. + Display a proactive approach to learning and adapting to new technologies and methodologies. + Hold a bachelors degree in a relevant field with additional certifications in automation technologies being a plus. **Certifications Required** Certified Power Automate Specialist RPA Developer Certification Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.