About Sutherland:
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results
Job DescriptionJob Summary:
We are seeking a skilled SF/CBO Developer with strong Java experience to join our technology team focused on delivering high-performance, scalable solutions for telecom services. The ideal candidate will have expertise in Service Fulfillment (SF) and Composite Business Operations (CBO) within OSS/BSS environments and will be responsible for designing, developing, and integrating service orchestration components using Java technologies.
You’ll play a key role in enabling automated provisioning, service activation, and end-to-end service lifecycle management.
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Key Responsibilities:
• Design & Development:
o Design and implement Service Fulfillment (SF) and CBO components using Java/J2EE technologies.
o Develop modular and reusable code for service orchestration, business logic, and integrations.
o Configure and customize telecom provisioning workflows in SF/CBO frameworks.
• Integration:
o Integrate with telecom OSS/BSS systems including Inventory, Activation, Billing, CRM, and Order Management.
o Develop and consume REST/SOAP web services for external system interactions.
o Ensure seamless flow of service orders and provisioning tasks across systems.
• Service Modeling & Orchestration:
o Model and configure telecom services and resources using SF/CBO frameworks.
o Build reusable business processes using BPM or workflow engines (e.g., Camunda, Activiti, BPEL).
• Testing & Support:
o Perform unit, integration, and system testing.
o Support UAT and troubleshoot production issues related to service activation and delivery.
o Optimize performance and scalability of service flows.
• Documentation & Collaboration:
o Maintain technical documentation for code, configurations, and workflows.
o Collaborate with solution architects, testers, DevOps, and business analysts to ensure delivery meets requirements.
• Bachelor’s degree in Computer Science, Engineering, or related field.
• 3–6+ years of experience in Java/J2EE development.
• Experience with Service Fulfillment (SF) and Composite Business Operations (CBO) in telecom domain.
• Proficiency in:
o Java, Spring/Spring Boot, Hibernate
o Web services (REST, SOAP)
o XML, XSD, JSON, JMS
• Hands-on experience with telecom orchestration platforms (e.g., Amdocs Cramer, Netcracker, Ericsson ESB, Oracle Communications).
• Solid understanding of OSS/BSS processes including order management, inventory, activation, and fulfillment.
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Preferred Skills:
• Exposure to TM Forum standards (SID, eTOM, Open APIs).
• Experience with BPM engines (e.g., Camunda, BPEL, Activiti).
• Familiarity with microservices architecture and containerization (Docker, Kubernetes).
• CI/CD tools like Jenkins, Git, Maven, SonarQube.
• Experience in Agile/Scrum environments.
Bachelor / master’s in engineering, MCA or equivalent
Experience: 4-6 years