Job Title:

Service Cloud / Agent-force Developer

Job Description

We are on the lookout for a talented Service Cloud / Agentforce Developer with 3-5 years of experience in Salesforce development. The ideal candidate will have hands-on skills in Service Cloud and Agentforce/Co-Pilot features, alongside experience using Salesforce tools to enhance customer experience.

Key Responsibilities:

Develop and implement scalable Service Cloud solutions, leveraging Agentforce and Co-Pilot functionalities.Utilize Salesforce APEX, Lightning Web Components (LWC), and declarative methodologies (Flows, Forms, Workflows) to tailor applications to business needs.Collaborate with clients and stakeholders to design and enhance partner and customer communities within Salesforce.Troubleshoot and resolve technical issues related to Salesforce functionalities.Actively participate in Agile project methodologies, working with cross-functional teams to deliver quality outcomes.Stay updated with new Salesforce features and best practices to ensure optimal performance of applications.

Requirements:

Minimum of 3-5 years of experience in Salesforce development, with a focus on Service Cloud and Agentforce/Co-Pilot.Proficient in Salesforce APEX, Lightning Web Components (LWC), and declarative tools (Flows, Forms, Workflows).Strong understanding of partner and customer community development within Salesforce.Active Salesforce certifications are required; at a minimum, candidates must hold the Platform Developer I (PD1) certification.Strong problem-solving skills and the ability to work under tight deadlines.Excellent communication and collaboration skills.

Preferred Qualifications:

Additional Salesforce certifications (e.g., Service Cloud).Experience in integration with third-party applications and services.Knowledge of Agile development processes and methodologies.

Location:

IND Work-at-Home

Language Requirements:

Time Type:

Full time

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