Senior Solutions Engineer- Federal
Cisco
Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
This is an opportunity to work at a company that is changing the way information supports business decisions. You will be actively responsible for actively driving and handling the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for our products and services. As a valued Splunk Solution Engineer (SE), you will also be able to answer technical inquiries from customers regarding Splunk technology, features, solutions, applications as well as articulate Splunk technology and product positioning to both business and technical users. You will discern all technical issues of your assigned accounts to assure complete customer happiness through all stages of the technical sales cycle, and you should also establish and nurture positive relationships with our customer's technical staff.
**Responsibilities**
+ We seek talent who will challenge customers in how they are thinking about their problems
+ You will also challenge Splunk and be heard in how we serve our customers
+ Enlighten and provide insight as to how Splunk can dramatically change customer operations
+ Nurture customers toward the realization that Splunk is the only solution of its kind
+ Identify, encourage and build Splunk champions within your customers
+ Commit to customer success and learn new things.
+ Celebrate your customer’s success (You’ll be doing a lot of this)
+ Understand which word is in every bullet above.
+ Figure that out and you will understand your mission at Splunk. Have fun!
**Our Most Successful Sales Engineers:**
+ Are visionaries who demonstrate that real experience surpasses time served
+ Have prior technical sales / technical services experience 3+ years
+ 2 or more years of experience providing technical sales or services to a Federal agency and/or Federal systems integrator -prefer Dept of Energy
+ 3 or more years of Splunk experience is required
+ Treat their job as their craft and are serious about constantly improving it
+ Love technology, but more relevantly love articulating our exciting technology
+ Embrace preparation to go as broad as possible and as deep as necessary
+ Relish being challenged by customers and constantly challenging themselves
+ Entice our customers with vision while being pragmatic trusted advisors
+ Possess and demonstrate conviction regarding the value of Splunk
+ Must live within the commutable distance to client site - Washington DC Metro area, Fl, TX
+ Must currently be authorized to work in the United States on a full time basis
**Highly desirable attributes:**
+ Practical experience with Federal Acquisition processes (RFC, RFI, RFP, etc.)
+ Practical experience reviewing and drafting responses to Federal requests for comment, requests for information, requests for proposals, et cetera is helpful
+ Passionate about crafting client-ready presentations, whitepapers, discussion documents, and RFP responses that are appropriately scoped, technically accurate, as well as structurally and grammatically precise
+ Validated experience communicating the business value of a technical solution via executive-level briefings to CIO, CISO, CIO, technical partners, etc.
+ Committed to delivering software or other technical demonstrations to both technical and non-technical staff -- experience doing so with Splunk is highly desirable
+ Experience administering both Linux or Windows systems - Linux expertise is also helpful
+ Experience coding / scripting to automate common tasks (Python, bash, Ruby, etc.)
**Other desirable differentiators:**
+ Collaborative experience at a Federal Systems Integrator in a client-facing technical role
+ Prior experience using Splunk in an operational context
+ Experience designing and implementing analytic dashboards or other visualization improvements in a production environment
+ Bachelor’s or Master’s degree in Computer Science, Information Systems, Management Information Systems, or similar course of study - equivalent professional experience will be considered
+ Sense of humor!
**Cisco is an Equal Opportunity Employer**
Cisco, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
**OTE Range**
$207800 - 258600
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long -term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco’s flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco’s Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
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