We are seeking a talented individual to join our Claims Solution team at Marsh This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Manager - Claims Adovcacy

Marsh Advisory is a leading global consultancy that provides strategic and operational risk advice to some of the world’s largest companies. Our Claims Solutions Knowledge Solutions (KS) team is a dynamic and innovative unit within Marsh Advisory, specialising in complex insurance claims. We bring together a diverse group of experts, including forensic accountants, lawyers, fraud experts, engineers, and insurance professionals, to deliver comprehensive consultancy solutions to clients managing complex insurance claims or proactively managing risk.

We are seeking an experienced Quantity Surveyor to join our Claims Solutions KS team and expand the current team’s capabilities. The successful candidate will collaborate with a multidisciplinary international team of insurance claims consultants to advise clients on effectively preparing for and recovering from significant losses. This role offers a unique opportunity to work on high-profile insurance claims across various industries, focusing on pre-loss project reviews and post-loss delay and quantum analysis in the context of Contract Works (CW) claims and Delay in Start-Up (DSU) claims.

We will count on you to:

To help with the preparation and presentation of major and complex insurance claims as part of a multidisciplinary team.

Assist senior consultants in the assessment of contractors/employers presented losses, mapped against the relevant contracts and insurance policies applicable.

Challenge the veracity of the data and supporting documentation provided by clients in support of their financial losses

Support claims managers in their discussions and negotiations with insurers appointed Quantity Surveyors on construction costs and contracts

Provide general advice to colleagues and clients on products and services in the Construction sector.

Produce client-ready deliverables including proposals, project reports and presentations.

Active participation in the development and growth of the practice.

Develop new and expanded business opportunities.

Follow, promote and facilitate the adoption of the continuous risk improvement methodology.

Comply with and check performance against professional standards and best practices.

What you need to have?

At least 7 years post qualification of relevant construction experience (risk, project management, planning, cost control, contract administration, quantity surveying).

Both employer and contractor side experience desirable

Experience in post-loss construction services (delay and quantum analysis).

Excellent communication skills, both oral and written, with the ability to develop and maintain client relationships.

Project management experience and strong organisational management skills.

Prior insurance claims expertise is highly desirable

What makes you stand out?

Relevant professional qualifications (e.g. RICS, CEng, CIArb, RIBA, APM)

“Chartered Institute of Arbitrators” “Royal Institute of British Architects” “Association for Project Management”

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.