At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com **Job Function:** Digital Marketing **Job Sub** **Function:** Digital Platform Operations **Job Category:** People Leader **All Job Posting Locations:** Irvine, California, United States of America, Raynham, Massachusetts, United States of America, US052 OH Cincinnati - 4545 Creek Rd, US065 NJ Raritan - 700 Route 202 S, US076 FL Jacksonville - 7500 Centurion Pkwy **Job Description:** Johnson & Johnson Services Inc. is recruiting for a **Senior Manager, Global Digital Transformation Operations Transition Lead** **.** This position can be based in any J&J MT office locations in NA. **About MedTech** Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech **Job Description** The **Senior Manager, Global Digital Transformation Operations Transition Lead** will be part of the MT SC Digital Solutions Management team, leading the global deployment cutover and hypercare framework across multiple digital solutions deployments. This role will oversee and evolve a methodology that transitions business process execution from deployment to steady state across people, process, tech, and data. This framework is key to transitioning from deployment to sustaining operations for digital solutions delivered through the MedTech Supply Chain Digital organization. The role will develop, own, and deploy the operations transition framework, collaborating with regional deployment core team hypercare and cutover leads. The individual will support a multi-year global business transformation initiative to modernize end-to-end Supply Chain digital capabilities by harmonizing 40+ major global MT ERP systems, standardizing core business processes and products, and enabling an integrated data strategy through a single SAP S/4 HANA instance. The role will work alongside regional deployment teams to support the preparation, execution, and governance of complex business transformation cutover and hypercare events. The individual will partner with solution deployment hypercare and cutover leads to educate, guide, and support the methodology's implementation. This includes planning, governance, and execution of all operational transition milestones, such as business ramp down, cutover, ramp up, and re-establishment of operational execution. The role requires a hybrid skillset, including technical understanding of cutovers and core E2E business processes undergoing transformation across Plan, Make, Source, Deliver, Finance, Quality, and Commercial. As a **Senior Manager, Global Digital Transformation Operations Transition Lead** , you will combine business insights with strong project management skills and technical expertise to drive the framework's execution through project team leads. You will partner with design, build, test, and deploy team members to manage inter-dependencies, achieve milestone execution, and provide clear status, risks, resource needs, and dependencies **Key Responsibilities** + Defining, executing and governing the business cutover, hypercare and re-establishment of operational execution framework, methodology and tools as standard, robust capabilities that can be applied across complex global platform transformations + Partner with project teams to drive execution across the deployment operational transition plan, manage key interdependencies, and collaborate closely with cutover/hypercare leads, business partners, Global and Regional project PMO teams, and other deployment workstream leads to ensure successful deployment execution is achieved. + Lead a team of highly skilled, knowledgeable execution experts that can apply the transition framework in direct partnership with project deployment teams. You will work with both technical and business subject matter experts to ensure that cutover and hypercare plans are operationalized, documented as workflows, and clearly define roles & responsibilities for the local deployment business teams in scope + Managing across several complex environments that include client staff, contractors, and system integrators, to incorporate key activities into well-coordinated and clear plans + Develop standard governance tools and methodology along with business and technical KPI’s combined with pre, during and post transition measurement and report out approaches + Develop and deploy standard entrance and exit criteria for all key phases of operational transition to be executed with each project deployment team in a standard and harmonized way + Embrace the role of the servant leader who is passionate about team success and first to get in trenches to do the heavy lifting to drive outcomes + Providing regular status updates to regional and global PMO, senior stakeholders, for both business functional teams as well as program and operations leadership. + Ensure key business impacts and requirements are understood, designed and deployed in an integrated and effective project planned aligned with overall business operational requirements and milestones. + Manage relevant interdependencies for respective area of responsibility, by working with respective stakeholders to implement controls, cadence, and risk mitigations. + Ensure quality delivery of team deliverables on time and within budget. Escalate risks and issues timely and with mitigation recommendations to keep deployment execution on track. + Developing and delivering presentations and defining appropriate communication through various channels to ensure the framework is well managed and communicated **Qualifications** + Minimum of Bachelor’s degree **required** + **Requires A** t least 5 years of experience in managing various aspects of large-scale business transformations (eg. ERP SAP, or other complex business/tech transformations) and Supply Chain implementation projects in multi-national companies, inclusive of operationalizing business processes after complex cutovers and transitions from legacy to new processes. + **Requires** deep expertise and direct hands-on experience developing/deploying a framework while also leading and managing complex business cutover and hypercare events for large scale business and technology transformations. + **Requires** a minimum of 3 years Expertise in industry leading practices for project management with x-functional teams, establishing governance, defining execution standards, managing conversion activities, and establishing business intelligence/reporting capabilities + Technical knowledge of ecosystem architecture, including how core E2E business processes are operationalized thru a technical ecosystem is **required** + Experience working with multiple cutover, migration, and hypercare support tools is **required** + **D** emonstrated ability to clearly communicate complex subject matter in all formats **required** + High emotional intelligence and demonstrated ability to build and lead highly effective diverse and multi-cultural teams to deliver insights, manage conflicts with diplomacy, and influence outcomes **required** + Excellent interpersonal and negotiating skills, with proven ability to influence/collaborate to get to desired result **preferred** + Expertise in creating executive communications and PMO status reporting **required** + Ability to effectively lead and facilitate cross-functional decision-making teams is **required** + Knowledge in deploying standardized work processes, tools, and templates **required** + Skilled at engaging, briefing, influencing and building relationships with functional business partners is **preferred** + Exceptional business and digital acumen, including ERP & workflow expertise **preferred** + **Requires** Travel: up to 20% domestic and international, up to 50% during critical go-lives/hypercare periods Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource. **The anticipated base pay range for this position is :** 120,000- 240,000 Additional Description for Pay Transparency: The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time - up to 40 hours per calendar year Additional information can be found through the link below. http://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.