**Company description** Publicis Communications is the creative communications hub of Publicis Groupe, bringing together the Leo Burnett, Saatchi & Saatchi, Publicis Worldwide, BBH, Marcel, Fallon, MSLGROUP and Prodigious networks Present in over 100 countries, Publicis Communications aims to deliver transformative work to its clients and to attract the best talents in the industry. Publicis Communications draws upon the expertise of over 30,000 employees. "Our ambition is to be the indispensable creative partner to our clients in their own transformation, by delivering seamless access to the creative firepower of our networks through end-to-end platforms linking consumer insight, brand knowledge and creative ideas, boosted by data and technology. **Overview** **Responsibility and Focus** Work with wider team and client to handle day-to-day operations of client’s social activity. Key responsibilities include gathering insights to supercharge social ideas, recommending and managing social actibity (and calendar) and delivering best-in-class social content **Main Tasks** **Technical & Product** • Write, edit, and proofread content (captions) in both Arabic and English • Vary copywriting voice, style, and other characteristics demanded by industry, target audience, social platform, and objective • Publish content across different social media channels • Set up social listening monitors & conduct regular social listening exercises • Perform quality assurance of community management and provide recommendations to client to imporove community management response • Create monthly competitive reports by monitoring social media activity of competition • Track social content performance on the different channels and formulate monthly reports • Assemble creative briefs for creative teams, within social media specifications **Business Acumen & Operational Efficiency** • Engage with client stakeholders on daily basis • Maintain up-to-date knowledge of content and technology trends • Execute projects with excellence • Maintain positive relationships with all partners and teammates **Innovative & Analytical Mindset** • Report on and analyse competitor and brand activity • Synthesise social sentiment for takeaways on brand perception • Suggest ways to leverage latest content and technology trends to clients’ benefit • Propose fresh ideas for social content **People & Leadership** + Seeks others' feedback to develop self-awareness, strengths and address development area. + Is able to proactively raise issues to improve effective team working and collaboration. + Is able to communicate confidently in a clear, concise and articulate manner. + Collaborates with stakeholders and embraces an inclusive based environment. + Is able to make valuable contributions to discussions and brainstorming sessions, providing insight and point of view. + Able to build relationships quickly with others and engages personally with peers and clients. + Treats others with respect, listens to other perspectives, especially when they are different from own. + Able to tackle problems in a timely manner and develop contingency plans that focus on problem resolution. + Drives a culture of trust with Peers, clients and all other stakeholders. **Self** + Is able to take ownership for actions and deals with consequences in a mature manner. + Able to adjust performance based on experiences and feedback and showcases agility and flexibility. + Displays openness to the ideas of others and leverages them when beneficial for the business. + Showcases curiosity and open mindset towards new ways of doing things. + Is able to set high impact objectives and goes above and beyond to exceed performance. + Demonstrates the Growth Mindset and is able to take ownership of personal development and growth. + Capable of constructively challenging the status-quo and takes risks to challenge internal and external perspectives. + Approaches situations and individuals with honesty, integrity and humbleness. + Displays resilience and maintains drives and a positive outlook when faced with challenges. **Qualifications** • 2-3 years professional experience in similar role • Bachelor’s degree in communication, journalism, business, or related field • Excellent written and verbal communication skills • Experience with social listening tools • Bi-lingual (English / Arabic) proficiency is ideal • Highly computer literate • Knowledge of the different social media platforms and post formats **Additional information** R-2614 | HC ID: P-2933