Senior Client Manager – Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Senior Client Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Senior Client Manager on the Employee Health & Benefits team, you’ll track a large number of open issues, communicate thoroughly with clients and vendors to ensure a common understanding of each issue, where an issue stands at any given time, and ultimately how each issue is resolved. We will rely on you to secure and maintain current and up-to-date benefit plan documents including amendments, Summary Plan Descriptions, policies, etc. Additionally, you will help by consulting the sales team and keep them informed of significant concerns and client issues that may arise. Finally, you will help train newer Client Service Managers when requested by serving as a partner on assigned cases, and instructing on welfare benefit plan issues, the completion of proprietary materials, the fulfillment of job responsibilities, and achieving standards of performance  

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

Minimum of 3-5 years of experience with benefit plans is required.Extensive knowledge of group insurance (medical, dental, vision, life and disability products).Ability to use available resources to research regulatory issues and provide clear, concise and accurate information and guidance to clients.

These additional qualifications are a plus, but not required to apply:

Bachelor’s degree in business, human resources, or health services administration or equivalent preferred.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid workCharitable contribution match programsStock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

InstagramFacebookXLinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-Hybrid

#MMAEHB