Job Title : Client Experience Sr Analyst
Requires relevant expertise in a professional, sales or technical area. Characterized by specific functional expertise typically gained through formal education. Majority of time is spent on: performing technically based activities, contributing to and managing projects, providing advice and/or direction in primary areas of expertise, utilizing analytical ability to solve problems and make recommendations, leveraging relationships by interfacing with and influencing key stakeholders. Work is primarily achieved by individual or through project teams, utilizing technical expertise to achieve results. At senior levels, may act in a "function leadership" (i.e. non-people leadership) capacity.
Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills. Builds knowledge of the company, processes and customers. Solves a range of straightforward problems. Analyzes possible solutions using standard procedures. Receives a moderate level of guidance and direction.
Preference will be given to candidates who have the following:
Salesforce experience Strong data presentation and visualization skills; experience with data visualization tools such as Power BI, Tableau, Experience accessing and working with large data sources/models (e.g., SQL) Ability to context-switch and prioritize across multiple requests. Creative problem solving and service-obsessed – will find a way to get to “yes.” Experience in leading strategic initiatives of different sizes with measurable results. Must possess a proven ability to work effectively with demanding client and ADP project teams who set aggressive timelines. Strong verbal and interpersonal skills, with demonstrated ability to work with and communicate at all levels of staff and management.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Balance work and life. Resources and flexibility to more easily integrate your work and your life. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
Preference will be given to candidates who have the following:
Salesforce experience Strong data presentation and visualization skills; experience with data visualization tools such as Power BI, Tableau, Experience accessing and working with large data sources/models (e.g., SQL) Ability to context-switch and prioritize across multiple requests. Creative problem solving and service-obsessed – will find a way to get to “yes.” Experience in leading strategic initiatives of different sizes with measurable results. Must possess a proven ability to work effectively with demanding client and ADP project teams who set aggressive timelines. Strong verbal and interpersonal skills, with demonstrated ability to work with and communicate at all levels of staff and management.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights. Belong by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences. Grow your career in an agile, fast-paced environment with plenty of opportunities to progress. Continuously learn. Ongoing training, development, and mentorship opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones. Balance work and life. Resources and flexibility to more easily integrate your work and your life. Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another. Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.