Senior Business Process Improvement Program Manager (MPS University Lead)
Medtronic
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
To support the Global Operations and Supply Chain organization’s critical role in achieving this bold ambition, a new strategy was introduced to enable Global Operations and Supply Chain (GO&SC) to become a best-in-class organization that serves as Medtronic's strategic and competitive advantage.
Are you looking to create capability and competencies in Operational Excellence for the leader in the Medical Technology industry?
Medtronic Performance System (MPS) is a standardized operating system of proven methodologies that eliminates sources of variation, ensuring consistent and sustainable performance results. At MPS University, our objective is to provide a comprehensive and accessible platform to enhance your knowledge and skills in MPS.
As the Senior Business Process Improvement Program Manager **(Operational Excellence – MPS University Lead)** you will be a core member of the Enterprise Capability Excellence team to guide, deploy, and execute the Medtronic Performance System. You will lead / co-lead the creation of training and content of the Medtronic Performance System, and develop competencies, and capabilities by aligning leadership behaviors to the desired OPEX culture.
You will work closely with the Regional and Site OpEx leaders to pilot, and deploy a comprehensive curriculum based on scheduled offerings and need-based classes/kaizen/workshops. You will be at the forefront of Medtronic’s Mission to Alleviate Pain, Restore Health, and Extend Life by developing the skills and competencies of our teams to deliver life-saving products.
**Responsibilities may include the following and other duties may be assigned.**
+ Serve as the OpEx partner to global manufacturing and functions within the region.
+ Partner with global manufacturing and functional leaders to define priorities and accountability for MPS deployment
+ Champion MPS maturity strategy for the region with the Regional Opex leader
+ Regional Subject matter expert for MPS Capabilities
+ Lead Regional Community of Practice/Best Practice sharing & deployment
+ Partner with any internal improvement resources to develop training and content and align on messaging and material for MPS deployment
+ Support sites/organizations within region on critical projects, improvement efforts (kaizen)
+ Deliver improvements in performance, process excellence, programmatic savings through building capability
+ Coach sites and functions on “one best way” quantitative and qualitative self-assessments of OPEX effectiveness
+ Leverage other functional OpEx teams as needed to improve cross functional alignment
+ 25% Teach (MPS Leadership); 50% Kaizen (Workshop/Teaching) / MPS Maturity Assessment; 25% Coaching & MPS evolution
**Required Knowledge and Experience:**
+ Requires broad management knowledge and experience to lead project teams in one department.
+ Typically has mastery level knowledge and skills within a specific technical or professional discipline with broad understanding of other areas within the job function.
+ Requires a bachelor’s degree and minimum of 7 years of relevant experience, or advanced degree with a minimum of 5 years relevant experience.
+ Proven regional Operational Excellence strategic leadership
+ Proven Technical Competence in Opex, Lean & Six Sigma: Six Sigma Green Belt Certification and advanced lean certification
+ Ability to teach facilitate Kaizen, coach MPS methods, train MPS content relatable to manufacturing & functional areas
+ Experience working in manufacturing/operations and business process.
+ Ability to Collaborate and Network across functions at various levels in the organization (individual contributor to regional leadership)
+ Lean certified/trained with 7+ years of relevant experience
+ Six Sigma Black Belt certification
+ Solid change management, coaching, and mentoring competency
+ Strong background in holistic operational excellence structures (TPM, BPM, DBS, TPS, etc.) and the associated tools/techniques.
+ Experience inclusive of leading/deploying operational excellence/lean at a global or regional level in a manufacturing/operations environment for 5+ years
+ Gravitas to work and influence regional leadership
+ Ability to build a strategic roadmap that will yield a journey map for deploying the programs and standardization that meets the business needs by prioritization and focused development
+ Proficient and experienced in coaching and leading quantitative and qualitative assessments of Opex effectiveness at sites and functions
+ Ability to influence change without direct authority, highly influential, and able to sell ideas and approaches
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
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