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Sales Development Representative Customer Service and Support Location Heredia, Costa Rica Apply Now

Job Title:

Sales Development Representative

Job Description

The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on lead generation. This role is responsible for effectively articulating the value of products or services to business to business (B2B) customers.

You will:

Follow outbound contact schedule to reach targeted potential customers identified by prospecting themAssess and prioritize leads from sales, trials, partners and other sourcesQualify the BANT (budget, authority, need and timeline) of leadsHelp identify the best solutions for customers and how to implement those solutionsFoster trust between customers and clientsReach mastery of product knowledge and technical understanding of services to assess client requirementsInitiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usageManage high volume of customer contacts through phone and email each day – majority of communication is outboundWork with your team and management to provide a professional experience during all interactions with customers and prospectsMaintain the customer management system (CRM) to ensure all relevant data is captured

You Have:

2+ years of experience working in a sales capacityPrior success in achievement of personal and team sales quota/goalsExperience in high-volume callingExperience learning new technology and dataProblem solving skillsExperience learning new technologyExperience in programs like Microsoft 365, Dynamics, Azure CloudExperience working with Salesforce.com or similar CRM, preferredExperience or willingness to work hybrid

Location:

CRI Heredia - Building Corporativo Cariari

Language Requirements:

Time Type:

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