PURPOSE & IMPACT ON ORGANIZATION: You contribute to the store sales and adidas profit targets by: • Passionately inspiring and serving and selling to our consumers • Diligently executing store operations • Contributing to a culture of consumer centricity within the store KEY RESPONSIBILITIES: • Actively connect and engage with consumers entering the store • Be aware of store KPI's (key performance indicators) and contribute to store sales • Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards • Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity) • Use seasonal product and Brand knowledge effectively during consumer interactions • Communicate product features and benefits, and unique selling points clearly to address consumer needs • Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience • Be aware of all omnichannel related sales tools • Guide our Consumers through the digital touchpoints in the store • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor • Complete sales transactions quickly and accurately while adhering to cash protection procedures • Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty • Minimize loss in the stockroom and the sales floor • Perform all store operations in a safe, effective, and efficient manner • Comply with all operational policies and procedures • Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards • Know the store KPIs and how you personally contribute to them • Plays a role in maximizing sales and minimizing loss • Keeps an up-to-date awareness of our competitors • Offers suggestions and ideas on how to improve operations and processes • Collaborate productively and respectfully with team members • Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance • Seek coaching and learning opportunities to continually improve performance • Complete all applicable training programs and effectively apply the learning on the job • Seek coaching and learning opportunities to continually improve performance • Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all AUTHORITIES: • Not Applicable KEY RELATIONSHIPS: • Consumers • Peers and Supervisor KNOWLEDGE, CAPABILITIES AND EXPERIENCE: • Retail Professional Competencies MINIMUM QUALIFICATIONS: • Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment • Basic numeracy, literacy, and verbal communication skills