Room Attendant
Hilton
**Description**
A Room Attendant is responsible for the cleaning the assigned guests rooms as per the brand standard and keep related floors clean at all the times during a shift, assisting guests with any questions they have\.
**What will I be doing?**
As the Room Attendant, you will be responsible for performing the following tasks to the highest standards:
• Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures\.
• Ensure that guests' privacies are protected during service\.
• Offer all possible assistance to guests and respond to guests ‘requests\.
• Clean and replenish supplies for guestrooms according to standards and procedures\.
• Ensure master keys are always kept secure\.
• Keep trolleys neat and adequately supplied\.
• Maintain all equipment in good working condition\.
• Keep linen room neat and in good order\.
• Report any loss or damage of linen, furniture, fixture or equipment and maintenance deficiencies to the Floor Supervisor\.
• Always be courteous and professional, delivering high quality service to guests\.
• Maintain good working relationships with team members and all other departments\.
• Report maintenance issues promptly to the supervisors\.
• Ensure compliance of lost and found procedures\.
• Take appropriate action to resolve guests’ complaints\.
• Promote the hotel and Hilton products and services\.
• Maintain a high level of product and service knowledge\.
• Adhere by the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook\.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice\.
• Carry out any other reasonable duties and responsibilities as assigned\.
**What are we looking for?**
A Room Attendant, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Minimum of 1 year of experience in the housekeeping department\.
• A good team player with positive attitude\.
• English literate to meet business needs\.
• Good knowledge of housekeeping’s daily operations on guest floors
• Flexible with working hours, able to work morning / evening shifts, weekends and public holidays\.
• Good knowledge of chemical usage and cleaning rooms\.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**What are we looking for?**
A Room Attendant, serving Hilton Brands is always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Minimum of 1 year of experience in the housekeeping department\.
• A good team player with positive attitude\.
• English literate to meet business needs\.
• Good knowledge of housekeeping’s daily operations on guest floors
• Flexible with working hours, able to work morning / evening shifts, weekends and public holidays\.
• Good knowledge of chemical usage and cleaning rooms\.
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands\. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!
**Job:** _Housekeeping and Laundry_
**Title:** _Room Attendant_
**Location:** _null_
**Requisition ID:** _HOT0BM0N_
**EOE/AA/Disabled/Veterans**
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