At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.  

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.  We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

Dealing with the supply chain aspects to ensure that we deliver the right products to our customers as requested and keep diligent records in SAP.  This covers all aspects of backorder management, ad-hoc consignment request management, custom made products processes, daily stock ordering, and moving inventory from customer-to-customer as required.

How You'll Create Impact Creating daily backorder reports and issuing out to the relevant stakeholdersLiaising with the relevant stakeholders (IBP, sales and marketing) to discuss current issues in supply as agreeing on escalation or work-aroundAttending any relevant supply related calls with EMEA/Global Chasing GCO Customer Service for ETA's on backorders and working with the GCO on manual allocation product escalations Creating the orders on GSCC for replenishment stock, from the daily MRP runCreating purchase orders for custom made products Creating purchase orders for any demand that is not distributed from GSCC and covered by 3rd party vendors from the approved supplier listCreating purchase requisitions on SAP from GSCC for new kitsCreating all kit builds in MyMediset for new kits.  Releasing kit build picks to the warehouse and coordinating priority buildsReviewing all SKUs to ensure those in 5A or 6A status are not included in local bills of materials; either MyMediset or Setcaster and working with Customer Experience to also ensure that orders are cancelled on those productsHosting and administrating the stock allocation process on known problem supply brandsAmending SKU product status as required by MasterdataDeleting the surplus purchase orders (priority 60's) on GSCC to remove surplus demandWorking with peers in other markets to enable the mobility of implants between marketsAdministrating any ‘exceptional’ requests from the sales team for additional implants or instruments to be added to a pre-existing consignment placementOrdering and releasing picks to the warehouse for ad-hoc requests that are marked up as ‘Approved’ by the Operations DirectorHelping to review the opportunities in SalesForceDotCom where necessaryWhat Makes You Stand Out Educated to A level standard preferable.Computer literacy with experience using MS Office applications and SAPProven excel analytical skillsCustomer Services Experience Good telephone mannerSupply chain experienceYour Background

Problem solving and decision making
Effective team working, customer Interaction and communication skills
Attention to detail and analytical skills
Planning, organizing and time management
Self motivation/motivation and drive
Ability to prioritise and plan own workload.
Result focused.
Ability to mentor and motivate team members as required

EOE/M/F/Vet/Disability