Who we are
Sutherland is a global leader in digital transformation and world-class customer service. We are the driving force behind today's experiential giants – the companies best known for the transformative experiences they deliver, operating in a variety of industries, from technology & travel to telecommunications, banking and more.
What we are looking for
Our partner is a well-known international company.
Currently, they are opening their new service center in Bulgaria, and we are looking for:
Quality Assurance Specialist
Job Description
In this role, you will be responsible for enhancing our customer experience initiatives, analyzing customer feedback, and implementing strategies to improve overall customer satisfaction.
What You’ll Be Up To: