Innovation starts from the heart. Edwards Lifesciences is the leading global structural heart innovation company, driven by a passion to improve patient lives. With millions of patients served in over 100 countries, each team makes a meaningful contribution by improving patient outcomes and discovering lasting solutions for unmet patient needs. Our Professional Education Manager position is a unique career opportunity that could be your next step towards an exciting future.
How you will make an impact:
As Professional Education Manager, you will be responsible for providing education and support on all the aspects of the device, device handling, implantation, imaging and troubleshooting techniques related to tools, equipment and products required for THV (Transcatheter Heart Valves) implants in MENAT Region.
Supports and collaborates on development and execution of internal (EW personnel) and external (HCPs and distributors) live or on-demand training and development activities. The overarching aim is to train and develop internal and external customers and key influencers in the clinical use of the Edwards THV and optimize their awareness of the procedures, clinical benefits of THV products while ensuring the tools are used correctly and safely.
Actively participates within the training activities and provides expertise and clinical insights into the devices and procedures.
Appropriately plans and manages the regional proctoring program including related activities appropriately and effectively integrated into the physician training pathway in-line with the annual Professional Education plan.
Drives training, administration and maintenance of mandatory EW personnel certifications, acting as a mentor and coach within the certification process and maintenance of the certifications.
Drives THV efforts and procedure best practices both externally and internally while ensuring patient pathway streamlining.
Supports development of training content and tools to increase competencies of technical content and intended clinical behavioral change for internal and external stakeholders.
Creates and administers policies related to the area, proposes and implements solutions to optimize professional education processes.
Cooperates on the annual training plan creation and ensures that all the learning activities are carried out in a timely manner.
Supports ad hoc analysis and access to new training methodologies as incorporated into product launches as appropriate.
Works closely with the Professional Education EEMEA Leader to ensure training activity is efficiently managed.
Prepares the training pathways and training plans for new product launches.
Manages the Training Center Programs and Center of Excellence in MENAT
Other incidental duties.
What you’ll need:
Bachelor’s degree in related field and
5+ years of previous relevant experience in a Med Tech company.
Experience in execution of in-person and digital educational activities.
Verbal and written communication skills in English with good command of business English.
Ability to travel 60%
What else we look for:
Excellent written and verbal communication skills and interpersonal relationship skills.
Full understanding of cardiovascular anatomy, pathology and physiology.
Ability to work in a sterile environment.
Ability to interact professionally with all organizational levels.
Ability to manage competing priorities in a fast-paced environment.
Ability to work in a team environment, including inter-departmental teams and representing the organization on specific projects.
Ability to build productive internal/external working relationships.
Adhere to all company rules and requirements (e.g., Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.
Open to cultural differences.
Autonomy on day-to-day project management and execution of assigned tasks in line with the guidance of line manager.