Pay Rate: £50,000
Grade: K
Contract Type: Secondment - 12 Months
Shift patterns: Monday to Friday
Location: London Euston

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PLEASE NOTE: You will be required to undergo a security/background check if you are to be successful for this position.

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Ready for your career to take off? Did you know that DHL, an award-winning leading supply chain business, also provides ground handling services at many UK airports? We're seeking a Operations Manager to play an integral role within our contract, delivering a first-class service and achieving fantastic results.

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WHAT DOES THE ROLE ENTAIL?

\n\nManaging day to day operational activities to fulfil customer requirements OTIF to specification\nAdherence to compliance both internal and external regulatory bodies\nMaintain and promote H&S culture across the site\nControl and monitor IT tools such as RP,BY, APOS\nMonitor agreed resource level across site in line with budgets, and productivity targets\nManage and enhance performance management\nEngage with Union to facilitate collaboration between management and colleagues throughout the operation to deliver the goals\nPlanning corrective action meetings and preparing response to audits\nSupport CSR initiatives across site\nEnsure effective communication processes are established for both internal and external customers\nReview, develop and maintain/improve operational processes in line with DfT guidelines\nRecord and proactively manage KPI's to drive continuous improvement in the service level and cost performance to AWC\nWork closely with H&S and Food technical team to ensure all standards of food safety are followed\nLiaise with Food Technical team on safety audits and support implementation plans\nWork towards minimising impact on train delays due to operational process error\nMaintain and deliver PI initiatives to help site achieve commercial goals\nResponsible for delivery of financial and non-financial KPIs and Gainshare targets for the site\nBudget management\nCarry out HR functions as required\nLead and support employee engagement initiatives\nTrain and Develop operations team from management to colleague\nResponsble for sickness/absence management. Working towards site KPIs and managing within set HR guidelines\n\n

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WHAT DO WE NEED FROM YOU?

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We'd love to hear from you if you have the following experience but don't hesitate to apply if you don't tick every box on this page - we're great at spotting talent and potential in everyone:

\n\nPreferred experience within catering logistics operation or Warehouse logistics operation\nMiddle management experience\nIT literate- particularly capable to input, manipulate and analyse Excel data\n\n

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WHY CHOOSE US?

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As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

\n\nFree confidential 24/7 GP service\nHundreds of discounts (including retail, childcare + gym)\nAffordable loans & enhanced pension scheme\n24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits\n\n

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OUR APPROACH TO DIVERSITY & INCLUSION

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We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

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BE AN ESSENTIAL PART OF EVERYDAY LIFE

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DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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#UKIDSCEJ

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