Description Job Summary We're seeking a results-driven, customer-obsessed leader to join our Operations team. In this role, you'll own and drive operational excellence across our 3P seller fulfillment centers, ensuring they maintain Amazon's high standards of performance and customer experience. Basic Responsibilities Own end-to-end 3P FC operations, including performance metrics, process improvements, and change management Drive operational excellence through data-driven decision making and continuous improvement initiatives Build and maintain strong partnerships with 3P sellers, internal stakeholders, and cross-functional teams Develop and track key performance indicators to ensure alignment with Amazon FC standards Lead problem-solving initiatives using root cause analysis and Lean methodologies Basic Qualifications Bachelor's degree or equivalent experience 2+ years of program or project management experience Experience with data analysis and performance metrics Strong analytical and problem-solving skills Preferred Qualifications Experience in e-commerce, logistics, or supply chain operations Knowledge of Lean principles and DMAIC methodology Proficiency in SQL, Excel, and data visualization tools Experience in process improvement and change management Strong verbal and written communication skills A Day in the Life Partner with 3P seller teams to optimize FC operations Monitor and analyze operational metrics to identify improvement opportunities Develop and implement standard operating procedures Lead daily operations meetings and stakeholder communications Drive continuous improvement projects and track their impact About the Team We are a fast-paced, dynamic team focused on scaling our 3P operations while maintaining Amazon's high bar for operational excellence. We work backwards from customer needs and use data to drive decisions. Location Seller FC - Hyderabad, HYD, IND Amazon is an Equal Opportunity Employer. We are committed to creating an inclusive work environment and welcome candidates from diverse backgrounds. A day in the life 1.Work very closely with Seller partner teams in their FC. 2.Look at Ops metrics regularly and flag breaches and abnormalities. 3.Work with stakeholders in creating relevant dashboards/reporting and alarms to ensure smooth FC operations 4. Ensure the team is taking stretched goals and set up mechanisms to meet the targets About the team Pharmacy is one of the fastest growing businesses within A.in. We are a small,highly motivated and fun team to work for. Basic Qualifications - 2+ years of program or project management experience Preferred Qualifications - Knowledge of Lean principles and DMAIC methodology - Experience in MS Access and SQL - Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.