The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. **Responsibilities:** + Collaborate with stakeholders to elicit, analyze and document business requirements + Translate business requirements into clear and concise documentation such as user stories, use cases and functional specifications, user training and documentation. + Work closely with development teams to ensure that solutions are aligned with business objectives and technical feasibility + Facilitate communication between business stakeholders and technical teams to ensure a common understanding of project requirements and goals + Work closely with Scrum Leader to assist with backlog refinement, user stories management and prioritization of features based on release. + Provide support and guidance throughout software development lifecycle from requirements gathering till implementation and testing. + Assist in the planning and execution of user acceptance testing (UAT) to validate that developed solutions meet specified requirements • • Identify opportunities for process improvements and system enhancements to increase efficiency and productivity **Qualifications:** + 6-10 years of experience as a Business Analyst with Banking systems – Accounting/GL systems preferred. + Good knowledge of Financial products & Accounting Concepts + Strong analytical and problem-solving skills + Excellent communication and interpersonal skills + Knowledge of software development methodologies (e.g., Agile, Waterfall) + Experience with requirement management tools (e.g., JIRA, Confluence) + Familiarity with business process modeling, quality assurance and documentation techniques + Ability to work effectively in a fast-paced, collaborative environment + Proficiency in data analysis techniques such as SQL, Oracle or Hive. • Relevant certifications such as Certified Business Analysis Professional (CBAP) or Agile Certified Practitioner (ACP) are a plus **Education:** + Bachelor's degree/University degree or equivalent experience ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Business Analysis / Client Services ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.