Your Role
The Office Services Coordinator is an integral member of the Facilities/Shared Services Team. We are looking for a highly motivated, hospitality-oriented professional who demonstrates sound decision-making skills and can effectively balance working independently with being a collaborative team player. This role is essential to our operations, taking ownership of critical areas including office space management, supply coordination, internal and external meeting planning, and execution, as well as overall facilities support.
What You Will Do
Provides outstanding, proactive customer service to internal and external clients
Order and set-up catering for business meetings and special events, including placing orders, scheduling deliveries, and confirming dietary restrictions and preferences
Set up and arrange catering presentations, including food, beverages, utensils, and cleanup, to meet company standards, as well as breakdown and clean-up after meetings, cleaning all conference room tables and chairs at the end of meetings
Monitor office supply and catering inventory and maintain stock of essential supplies
Ensure proper purchase and payment, billing, and coding for internal catering services
Partner with the Office Manager for large-scale internal, external, and industry event facilitation
Liaise with vendors for scheduled/non-scheduled emergency/non-emergency maintenance and be on site for any emergency repairs
Manage all maintenance requests; temperature, plumbing, lighting, etc.; Notifying the Office Manager
Monitor and maintain cleanliness of the office pantry, conference rooms, teaming areas, and common spaces, including vacuuming, dusting, disinfecting, tidying, as needed
Schedule and facilitate timely setups of furniture for meetings and events
Support office operations by handling errands such as picking up catering orders and supplies as needed
Continuously improve processes, systems, and customer service
Your Qualifications
5+ years’ experience working in a fast-paced, hospitality driven environment.
Ideal candidates will have a background in hospitality and experience supporting large professional services offices
Experienced in coordinating and setting up professional catering displays
General knowledge of office operations and facilities management is preferred
Excellent organizational and time management skills
Outstanding interpersonal and written communication skills are a must
Consistently maintains a positive, professional, and team-oriented demeanor
Comfortable using MS Office programs for daily tasks and communications
May regularly lift and carry up to 30 lbs. and move or push over 50 lbs.
Must be a highly dependable team player
Demonstrated ability to multitask effectively in a fast-paced environment
Proactive mindset with the ability to anticipate needs and address issues before they arise
Ability to remain on feet for most of the workday
Willingness to work occasional overtime or weekends with advance notice for special events or activities.
High school Diploma or equivalent
This position is in-person. Successful candidates will be located in the Dallas, Texas area. If you’re open to relocating to the area, please apply! Non-local candidates are welcome. U.S. News & World Report’s 2025-5026 study ranks Dallas in the top 10 places to live in Texas!
Life at Gensler
We encourage every person at Gensler to lead a healthy and balanced life. Our comprehensive benefits include medical, dental, vision, disability, wellness programs, flex spending, paid holidays, and paid time off. We also offer a 401k, profit sharing, employee stock ownership, and twice-annual bonus opportunities. Our annual base salary range has been established based on local markets.
As part of the firm’s commitment to licensure and professional development, Gensler offers reimbursement for certain professional licenses and associated renewals and exam fees. In addition, we reimburse tuition for certain eligible programs or classes. We view our professional development programs as strategic investments in our future.
At Gensler, the value of our work stems from its positive impact on the human experience. We are a dynamic and collaborative design firm uniting creativity, research, and innovation to solve complex problems for our clients. Our work challenges conventional ideas about architecture and the built environment. We aren’t just designing buildings — we are reimagining cities and places that make a difference in people’s lives.