Job Description :

Job Title: Manager Cluster Quality

About the Function:

Our Supply Chain and Manufacturing team are problem-solvers, sourcing, producing, and delivering our much-loved brands to delight customers around the globe. Over half of Diageo’s 30,000+ people work in Supply Chain and Manufacturing. It’s an intricate and sophisticated operation that’s the product of logistical, manufacturing, and technical collaborations.

Our teams in 100 sites in over 30 countries cover production facilities, supplier relationships, customer collaborations and third-party agreements. We’re committed to realising our ‘Society 2030: Spirit of Progress’ goals, to protect the environment and support our farmers and suppliers. Whatever your skills and experience, we’ll help you to thrive in our inclusive culture.

Role Responsibilities:

Position Name: Executive – Manager Quality
Level : L5-B – Manager Quality
Reports to: Manufacturing Unit Head
PURPOSE OF THE ROLE: The purpose of the role is to collaborate with the unit team to improve and sustain quality systems and capability development at the unit level and ensure end to end quality of raw material, packaging material, liquids and finished goods.
TYPICAL ROLE REQUIREMENTS
Qualification:
• Post Graduate caliber or equivalent - preferably in Chemistry/Microbiology/Bio-chemistry/Bio-technology/Food technology/DIFAT
Experience:
• 6-8 years of experience in the areas of Quality Assurance and Quality Systems on Food Processing / FMCG –Distillery, Brewery and Beverage Industry
Knowledge & skills:
• Hands on experience and in depth knowledge of quality management systems, developing quality related SOPs and its control • Experience in handling quality improvement projects • Knowledge of Microsoft Office package • Certified lead auditor for ISO 9001, ISO 22000, etc.
Best Suited for Someone who
• Experience in working across functions with various stakeholders • Excellent coaching, influencing and communication skills
AREAS OF RESPONSIBILITY
PERFORMANCE MEASURES (QUANTITATIVE / QUALITATIVE)
1
Quality Operations
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• Play a pivotal role as unit quality manager in collaboration with unit team to improve and sustain quality systems and capability development at unit level • Carry out end of the line inspection of all finished goods at the unit as per UFPS standards • Conduct RM/PM inspection as per standards and sensory evaluation of samples • Lead root cause problem solving investigations for issues that occur on quality at units • Responsible for capability development of unit quality team on quality standards • Engage unit quality teams for the implementation of quality standards • Ensure all regulatory requirements to be complied without any deviations • Responsible for planning and conducting periodic Internal Audit, MRM for FSMS • Take appropriate action/approval for QC hold/under deviation/reworked material • Ensure MIS report submission to Unit Head, Cluster QA & QA-HO as & when required • Support all inter-departmental teams for ensuring smooth production in line with adherence to quality standards
• End of line defects (PPM) • L1 audit score • Liquid quality compliance • Customer complaint closure (Lead time & CAPA verification
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) • Adherence to quality standards
2
Training
• Develop Training calendar and impart trainings on quality related topics to unit team • Responsible for certification/implementation of ISO 9000/22000 as per organization requirements. • Ensure training of unit team for skills such as cross functional, quality etc.
3
CAPA
• Ensure CAPA to all quality issues including customer complaints if any • Drive improvements in areas where targets are not met using RCPS methodology • Responsible for working-out and verification of CAPA with process owners
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Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you. 

If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

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