Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Program Management

Mastercard Overview
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company.

Role Overview
The Corporate Technology Solutions (CTS) team at Mastercard powers the technology that enables us to attract and onboard new customers, drive dynamic reporting and financial performance, and ensure robust security and risk management across various functions. These functions include Finance, Franchise, Integrated Marketing & Communications, Global Risk & Compliance, Government Affairs & Policy, and the Law Department.
We are seeking a Program Manager who will play a critical role in supporting strategic initiatives, modernization/transformation efforts, day-to-day operations, and program execution for our leadership team. This individual will act as a key advisor, ensuring smooth execution of high-priority projects while managing key stakeholders and fostering alignment across multiple teams. This role will have a strong focus on operational excellence, stakeholder management, strategic projects, and providing support similar to a Chief of Staff.

Key Responsibilities:
• Support strategic initiatives and driving modernization or transformation efforts.
• Ensure smooth execution of high-priority projects, managing key stakeholders and fostering alignment across multiple teams.
• Provide hands-on support in the day-to-day operations of the leadership team, including driving meeting agendas, maintaining operational cadence, and managing project timelines.
• Support the coordination of leadership and engagement initiatives (e.g., leadership agendas, templates, follow ups, All Hands meetings, leadership offsites, etc.).
• Own the delivery, management, and execution of internal and external updates; facilitate transparent and effective communication across the organization.

About You:
• Experience in executive/leadership strategy and business reporting, translating strategies to execution plans.
• Track record of successfully leading and executing strategic initiatives and projects.
• Intellectually curious with an entrepreneurial attitude and a results-driven mindset.
• Ability to influence with authority and proactively address issues that may arise.
• Flexible and creative, able to adapt and thrive in a constantly changing environment.
• Strong writing, storytelling, and presentation skills, with the ability to simplify complex topics for diverse audiences and tailor messaging to different audiences.
• Strong interpersonal and communication skills, and ability to build relationships and interact effectively with individuals at all levels.
• Highly organized and detail-oriented
• Proficient in managing competing priorities

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Miami, Florida: $100,000 - $160,000 USD