**Date Posted:** 2025-02-27 **Country:** United States of America **Location:** OT432: TH - Houston, TX 1289N Post Oak #100, Houston, TX, 77055 USA Here's your opportunity to join Otis, with its more than 172-year legacy of providing the world's most reliable, efficient, and technologically advanced elevators, escalators, and people moving systems. We are looking for the Manager, Maintenance Field Operations in Houston, TX to join our global family, with responsibility for: + Ensuring field employee safety and quality of service in your territory + Planning, organizing, and managing service field activities to ensure that these activities meet customer needs and company standards + Ensuring effective and efficient allocation of available resources such as manpower and materials + Conducting field education training with field workforce + Improving efficiencies, managing route schedules and callback rates + Understanding how to provide technical support to field staff, either self-provided or redirected to other experts + Authorizing repair orders and tracking completion + Leading change toward better efficiency and communication **What you will need to be successful** + High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 7 years) + Experience working with a team of technicians is required + Leadership experience is required + Elevator industry experience is desired, but not required + Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment + Strong computer and technology skills, business acumen and a passion for customer service + Travel is required within your territory, driver’s license as required for your territory **What’s In it For Me / Benefits** + You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. Apply today to join us and build what’s next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) . Become a part of the Otis team and help us #Buildwhatsnext! **_Otis is An Equal Opportunity, Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com._** **Privacy Policy and Terms:** Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.