Company Description

Eurofins Scientific is an international life sciences company, which provides a unique range of analytical testing services to clients across multiple industries. The Group believes it is the world leader in food, environment, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and for supporting clinical studies. In addition, Eurofins is one of the leading global emerging players in specialty clinical diagnostic testing.

In 2024, Eurofins generated total revenues of EUR 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

Job DescriptionServe as the LIMS Super User, overseeing system administration and ensuring smooth, day-to-day operations of the Laboratory Information Management System (LIMS).Provide comprehensive end-user support, including troubleshooting LIMS errors, delivering timely solutions, and ensuring user satisfaction across multiple departments.Assist in managing LIMS-related projects within the South-East Asia region, including coordination with IT teams and business leaders to deliver projects on time and within scope.Liaise with IT solution developers to ensure LIMS customizations align with business requirements and are properly validated prior to deployment.Create, revise, and maintain LIMS operational procedures and provide training to relevant departments on procedural updates.Assist the infrastructure team in maintaining the integrity and performance of IT systems supporting LIMS.Provide full support for LIMS issue resolution, including Help Desk assistance and escalation management.Document all LIMS-related support activities to ensure traceability and continuous improvement.Be available for after-hours on-call support as needed.Participate in Permanent Improvement Program (PIP) projects to support process excellence and operational efficiency across laboratories.Define and align standard processes and practices, ensuring consistency and standardisation across laboratories in line with Eurofins’ global standards.Support the development of standard laboratories and specific application processes, contributing to cross-functional improvement initiatives.Develop and implement methodologies for performance and cost management, promoting continuous improvement using LEAN and Six Sigma principles.Drive cultural adoption of LEAN principles by facilitating training sessions, workshops, and coaching within operational teams to instil a continuous improvement mindset.Perform additional duties as assigned.

QualificationsBachelor's degree in chemical engineering, environmental science and engineering, chemistry, or other related degree concentration, or equivalent experienceExcellent academic track recordMinimum 1-3 years of experience in a laboratory environmentExperience coordinating or working at a high level within a LIMS; rule creation, test code analysis, workflow management a plusFluent in English (especially in listening and speaking). Mandarin and/or multi-lingual are a plusBe able to grasp complex concepts, have a very structured mindHave very good communication skillsHave a strong sense of detailsStrong problem-solver with “can-do” attitude, able to both pragmatically define solutions and capture and understand all relevant details when necessary.Self-starter, independent, energetic, and self-sufficient. Ability to work independently and manage multiple projects with minimal supervision.Technical knowledge IT: MS Office products, Data analysis, SQL competences are a plus.

Additional Information

What we offer: As an employer, we’re keen to look after our people with as much dedication as they look after our patients. That’s why we offer competitive salaries, excellent training and exceptional career prospects. We’re a growing and ambitious company, so there is huge potential here to develop with us and enjoy fantastic rewards in your career.

Your data: 
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.

Eurofins Mechem is an Equal Opportunities Company.