Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi** , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. **Shape your Career with Citi** **Citibank** serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high caliber professional to join our team as **KYC Intermediate Analyst** (Internal Job Title: KYC Operations Intermediate Analyst - **C11)** based in Mumbai India Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance: + We empower our employees to manage their financial well-being and help them plan for the future. + Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. We are seeking a dynamic Process Excellence Specialist at the C11 level to drive automation and process optimization within our EMEA KYC Operations team at Citi Bank. This individual contributor role focuses on leveraging automation tools (VBA, Power Query, RPA, Alteryx), data analysis, and business presentation skills to enhance operational efficiency, compliance, and reporting. You will support KYC operations by designing, automating, and improving processes, and by delivering actionable insights to stakeholders through clear and impactful presentations. The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi. **In this role, you’re expected to:** + Be responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management + Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues + Provide support to business managers and product staff + Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums + Interface with internal and external teams to provide guidance and subject matter expertise, as needed + Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi + Oversee situations that create risk and legal liabilities for Citi + Has the ability to operate with a limited level of direct supervision. + Can exercise independence of judgement and autonomy. + Acts as SME to senior stakeholders and /or other team members. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. **As a successful candidate, you’d ideally have the following skills and exposure:** + 5-6 years of relevant experience + Proven ability to make effective and timely decisions + Consistently able to anticipate and respond to customer/business needs + Demonstrated ability to build and cultivate partnerships across business regions + Bachelor's degree/University degree or equivalent experience Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. **Take the next step in your career, apply for this role at Citi today** _https://jobs.citi.com/dei_ ------------------------------------------------------ **Job Family Group:** Operations - Services ------------------------------------------------------ **Job Family:** Business KYC ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.