Job Description

We are dedicated to improving patient outcomes through innovative healthcare solutions. Our Vaccines Portfolio is at the forefront of this mission, and we are seeking a passionate and skilled Key Account Manager to join our dynamic team.

Position Overview

As a Key Account Manager, you will play a crucial role in supporting the growth and success of our Vaccines Portfolio in the region. Reporting to the Vaccines Business Unit Director, this position is primarily field-based (Tartu and Tallinn) and offers the opportunity to collaborate with interdisciplinary teams to meet the needs of our customers effectively.

Key Responsibilities

Customer Needs Assessment: Identify and analyze customer needs, translating them into actionable insights for internal teams to optimize revenue generation.Decision Process Mapping: Map decision-making processes within key accounts and build strong relationships with key decision-makers.Account Planning: Develop comprehensive account plans for key accounts, capturing both short- and long-term opportunities.Cross-Functional Collaboration: Work closely with cross-functional teams to create and implement effective strategies that drive business growth and enhance our reputation as a trusted healthcare partner.Relationship Management: Foster relationships with healthcare professionals and stakeholders, ensuring alignment and productive collaboration.Negotiation and Collaboration: Negotiate strategic partnerships and manage resources effectively to ensure successful execution of plans.Performance Monitoring: Track key performance indicators and adjust strategies as necessary to achieve business objectives.

Qualifications

Education: Bachelor’s or Master’s degree in Business (Sales/Marketing) or a relevant field (e.g., medicine, manufacturing, research, or healthcare)Experience: Minimum of 3 years in a customer-facing role. 3 to 5 years of experience in the health industry preferred.Strong knowledge of customer/business strategy and local healthcare/reimbursement systems.Fluency in Estonian and English is required.Strategic thinking and business management skills to analyze market dynamics and develop effective plans.Proven sales acumen to engage with customers and maximize sales opportunities.Excellent negotiation skills to establish mutually beneficial collaborations.

Why Join Us?

You will have the opportunity to engage in scientific exchange and knowledge-sharing activities that address unmet medical needs. You will contribute to creating value for our company and our key customers while enhancing patient outcomes through strategic partnerships.

If you are a motivated professional with a passion for healthcare and a desire to make a difference, we invite you to apply for the Key Account Manager position.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Business, Business Growth, Key Accounts, Management Process, Pharmaceutical Industry, Pharmaceutical Sales, Relationship Building, Sales Operations, Strategic Alliances, Teamwork

 Preferred Skills:

Job Posting End Date:

06/15/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R349766