The Process Quality Assurance (PQA) Team sits within the Project Management Control Effectiveness division as part of the Organization Project Management Office (Org PMO). PQA is responsible for reviewing the Book of Work for completion of required documents and their timelines. The IT Project Analyst is a trainee professional role. Documents are scoped and reviewed as they are completed in the Project Tracking System. Review results drive remediation actions. Continuous improvement of the PQA framework and knowledge sharing with the Project Management Community are key areas of focus. **Responsibilities:** + Performing quality reviews and enforcement of quality standards against the PM procedures + Addressing and discussing issues and proposed solutions with superiors + Documenting quality assurance activities + Making recommendations for improvements **Qualifications:** + 1-3 years experience in a Quality Assurance Specialist or similar role + Strong communication skills both written and verbal. + Good attention to detail able to identify issues and suggest improvements. + Working knowledge of tools, methods, and concepts of quality assurance **Education:** + Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ **Job Family Group:** Technology ------------------------------------------------------ **Job Family:** Technology Project Management ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._ _If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review_ _Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)_ _._ _View Citi’s_ _EEO Policy Statement (https://www.citigroup.com/global/eeo-aa-policy)_ _and the_ _Know Your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)_ _poster._ Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.