IS Operations Manager – Network SegmentationAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.Write the next chapter of your ABB story.
This position reports to

IS Service Owner

Your role and responsibilities

In this role, you will have the opportunity to successfully develop and implement security measures for ABB in your area of responsibility. Each day, you will protect ABB from rapidly escalating threats. You will also showcase your expertise by staying vigilant in combating security threats, taking charge of the organization’s cybersecurity, and keeping track of existing security infrastructure to ensure systems that protect vital information are secured. The work model for the role is #LI #OnsiteThis role is contributing to the ISServices in India and Globally.You will be mainly accountable for:•\tBuilds IS domain service operation activities in cooperation with IS Service Owners and IS Solution Architects. •\tMaps business process demand to existing or new IS services, providing and helping on the new demands and projects in collaboration with IS Service Owners. •\tIntegrates operation and build activities (DevOps scope) in collaboration with the build team. •\tReviews Service Level Agreements (SLAs) and corresponding service monitoring and controlling metrics to identify rightsizing opportunities. •\tPlays an active role in defining new contracts with vendors for the operational activities, service levels, and SLAs. •\tAccountable for fulfilling the service requests in the agreed SLAs and collaborating with IS Service Owner to define the domain service catalog. •\tDefines (in close collaboration) the level of monitoring, type of monitoring and assures all consumer interaction points lifecycle experience are under control and proper support is provided. •\tContributes to the IS service catalog and sets directions in the areas of service introduction and end-user support. •\tCollaborates, defines, optimizes, and reviews incident management, problem management, service requests, and all processes related to domain service delivery and operation.

Qualifications for the role

\tFull time graduation – Computer/IT/Science/BE/BTech\tCertifications required- Any leading security tech certificate from Cisco/Palo Alto/Checkpoint/Zscaler/Akamai\tCertifications preferred- ISC2/ISACA/CompTIA/EC-Council

More about us

Our mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStoryOur mission in ABB IS (Information Systems) is to harness the power of information technology to deliver valuable, reliable, and competitive IS services for ABB. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers). Please be advised that ABB makes no such requests. All our open positions are made available on our career portal for all fitting the criteria to apply.ABB does not charge any fee whatsoever for recruitment process. Please do not make payments to any individuals / entities in connection to recruitment with ABB, even if is claimed that the money is refundable. ABB is not liable for such transactions. For current open positions you can visit our career website https://global.abb/group/en/careers and apply. Please refer to detailed recruitment fraud caution notice using the link https://global.abb/group/en/careers/how-to-apply/fraud-warning