Step into leadership at an iconic destination:
Waldorf Astoria Orlando, a luxurious oasis nestled within the gates of Walt Disney World, seamlessly blends timeless elegance with the vibrancy of Central Florida. With its award-winning golf course, world-class spa, and exceptional culinary experiences, Waldorf Astoria Orlando offers a refined escape for discerning travelers from around the globe. This is more than a hotel—it’s a benchmark of excellence.

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As Hotel Manager, you’ll play a critical role in preserving the legacy of the Waldorf brand while driving the daily operations of the property. You’ll lead with purpose and precision to ensure an exceptional guest experience and optimal financial performance.

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Key Responsibilities:

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Lead, direct and manage all hotel operations including, but not limited to, budgeting and forecasting, strategic planning, service initiatives, balanced scorecard performance, and company policy compliance

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Respond to guest inquiries and resolve concerns with a focus on luxury service and Forbes standards

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Champion team member engagement and development across all departments—coaching, scheduling, evaluating, and recognizing leadership and frontline team members

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Oversee quality, operational efficiency, standards compliance, guest satisfaction, and service and financial measurements

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Identify and correct gaps in performance, productivity, and efficiency

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Support recruitment, interviewing, and training of top-tier hospitality talent

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Actively participate in hotel-wide meetings and cross-functional initiatives

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What are we looking for?

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Basic Qualifications:

\n\nLeadership experience in a Director level or Hotel Manager level role. \n3+ years luxury experience. \nDemonstrated track record of successful team leadership and operational excellence.\nStrong ability to drive guest satisfaction, team engagement, and financial performance.\n\n

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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The Benefits – Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: 

\n\nMedical Insurance Coverage – for you and your family  \nMental health resources including Employee Assistance Program\nBest-in-Class Paid Time Off (PTO) \nGo Hilton travel program: 100 nights of discounted travel\nParental leave to support new parents\n401K plan and company match to help save for your retirement\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount \nDebt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*\nCareer growth and development \nRecognition and rewards programs\n\n

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.