Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.

The Global Medical Education Content Development Manager plays a critical role in leading the development of high-quality, engaging educational content tailored for a global audience. This individual will combine expertise in content development, digital learning platforms, and customer engagement to deliver impactful learning experiences that align with global business, medical education and marketing strategies.

Be the subject matter expert in shoulder and hip specialties in SPM globally

Lead development of Global Sports Medicine (SPM) shoulder and hip educational pathways in line with franchise strategy

Collaborates with cross functional partners to conduct needs analysis to define shoulder and hip learning pathways and update strategic content

Initiate measurement of training effectiveness and adoption for shoulder and hip repair

Drive consistent global communication

What will you be doing?

Medical Education and Product Training

This role is the lead and main point of contact for all internal/external aspects of global medical education for the SPM shoulder and hip procedures and products

Develops global education strategies that support key business initiatives and product launches and drives product adoption and standard of care

Develops SPM shoulder and hip procedures and product educational pathways in line with franchise strategy and with interactive adult learning principles

Identifies needs and collaborates on the development of programs inclusive of didactic, skills training, and online learning for all customer segments at multiple levels of complexity for SPM shoulder and hip procedures and products

Maintains comprehensive knowledge of references for clinical research, strategic content and evidence that supports key marketing messages for SPM shoulder and hip portfolio

Maintains comprehensive product knowledge and procedural steps in understanding for S+N SPM shoulder and hip portfolio

Measures, maintains and communicates learnings with S+N Marketing and Medical Education partners to refine learning pathway and update strategic content

Will lead the global medical education strategy and asset development needs for new product launch initiatives

Will lead the global digital education strategy for SPM knee foot and ankle procedures and products

Works cross functionally and cross franchise to expand the educational reach and maximize product adoption of online education for the SPM shoulder and hip procedures and products

Partners with cross functional teams to explore and contribute to due diligence with innovative Medical Education Technologies and Solutions fitting the SPM shoulder and hip procedures and products

Strong knowledge of and supports Medical Education with the key Global SPM shoulder and hip scientific societies

Collaborates with SPM shoulder and hip KOL’s regarding procedures and products to support the global educational strategy, including establishing learning pathways

Relationship Development

Consults cross functionally to identify the SPM shoulder and hip procedures and products based on global Medical Education needs

Consults cross functionally and globally integrates digital education into the learning pathways of customers

Compliance, Ethics, and Communication

Embraces Smith & Nephew Business ethics, adheres to stated corporate compliance policies, represents Smith & Nephew appropriately at all times, and holds direct reports to the same standards

Exhibits professionalism with Senior Leadership, marketing peers, direct reports, and all other internal and external customers

Communicates effectively and professionally regarding portfolio performance and recommendations of business strategies with Senior Leadership Team, cross functionally and cross franchise

What will you need to be successful?

Education:

Bachelors degree in an education, health related or business-related discipline required

Post Graduate degree preferred

Experience:

Minimum 5-8 years’ experience in medical education or health related field in the medical device industry or field

Experience in content development and digital medical education

Proven track-record of cross functional alignment and successful project execution experience collaborating with and delivering amongst a highly matrix environment

Experience in working in a variety of delivery methods such as digital learning, classroom, virtual and blended learning

Knowledge of adult learning principles and application in education settings

Strong presentation skills

Highly effective interpersonal skills and the ability to develop relationships with internal and external customers

Ability to adapt and respond to internal & external customer needs

Pragmatic problem-solving skills and critical thinking skills

Excellent influencing, negotiating and conflict resolution skills

Strong project management skills and attention to detail (planning, prioritization, objective setting, and implementation)

Personal integrity

Pro-active and positive approach to teamwork

Flexible “can do” attitude, adaptable to change

Seeking continual improvement

Self-starter, ability to work autonomously

Excellent written and verbal communication skills

High level competency in planning and organization

Advanced Microsoft office proficiency

Prepared to work flexible hours

Experience in working with diverse cultures

Travel Requirements:  +/- 40% travel

You. Unlimited

We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve. 

Inclusion, Diversity and Equity- We are committed to welcoming, Celebrating and Thriving on Diversity, Learn more about Employee Inclusion Groups on our website (https://www.smith-nephew.com/ ).

Other reasons why you will love it here!

Your Future:  401k Matching Program, 401k Plus Program, Discounted Stock Options, Tuition Reimbursement  
Work/Life Balance:  PTO, Paid Holidays, Flex Holidays, Paid Community Service Day  

Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program

Flexibility: Hybrid Work Model (For most professional roles)

Training: Hands-On, Team-Customized, Mentorship

Extra Perks: Discounts on fitness clubs, travel and more!

Smith+Nephew provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

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