Job Description

The Global Card Administrator Senior Specialist is accountable for the delivery and execution of Card Administration processes across all markets supported by Global Business Services centers globally. They must ensure high-quality standards are maintained, aligned with key objectives and agreed service levels. 

Primary responsibilities for this position include, but are not limited to, the following:

Responsible for administration of the company’s corporate card program globally:

Manages the card program to maintain current accounts, coordinating with the Card Provider, Card Holder, and Key Stakeholders. 

Coordinates requests to initiate, cancel, or modify card accounts

Reviews individual credit limits, and drafts requests to increase those limits to the Card Program Owner.

Facilitates the monitoring of accounts where cards were cancelled due to delinquency, including coordination with the Card Provider, Card Holder, and/or Key Stakeholders. 

Manages, tracks and report on the progress and development of new and/or existing Card Administrators including ongoing training as required

Provides standard and ad-hoc reporting to department and corporate management regarding the status of individual accounts and general program performance measures.

Possesses knowledge of various Card Programs (such as T&E, Procurement Cards, Meeting Cards, Virtual Cards, etc.) and their applications, which facilitates the capability to handle daily inquiries and escalations related to Cards, Payments, and Expenses. Additionally, offers expertise in managing Merchant Category Code (MCC) declines, ensuring appropriate measures are taken to resolve issues and maintain smooth transactions.

Work closely & diligently with Global Process Owners (GPO) in delivering efficiency & effectiveness for the Card Administration processes through standardization, simplifications, and streamlining. Active participation in global and regional initiatives.

Offer feedback for reviewing, validating, and updating work instructions (WI) and controls to align with current practices. Continuously update process documentation and understand global card administration procedures and policies.

Assist in internal/external audits to ensure all appropriate controls are being followed

Develop a good understanding of the overall Finance organization and broader company business; build and develop network and partnerships with key Finance and business leaders across our company.

Understand the functionality, interfaces, and interdependencies of our company financial processes and systems.

Offer subject matter expertise in Card Administration, guiding the team in best practices and compliance.

Qualifications:

Bachelor’s degree required, preferably in Accounting, Finance or Procurement.

Minimum of 6 years of Credit Card Management experience, or Shared Services or Procurement experience required

Experience with corporate payment systems (Visa, MasterCard, AmEx) and various Card Programs (T&E, Procurement Cards, Meeting Cards, Virtual Cards etc.).

Advanced understanding of Expense Systems (i.e. Concur Expense, etc.) skills on Bookkeeping and Accounting and/or business data analytics.

Advanced Excel is preferred.

Language requirements: Able to speak, read & write in English.

Experience in a global environment setup.

What we look for…

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us - and start making your impact today.

What we offer: 

Exciting work in a great team, global projects, international environment Opportunity to learn and grow professionally within the company globally Hybrid working model, flexible role pattern (e.g., even 80% full-time is possible in justified cases) Pension and health insurance contributions Internal reward system plus referral program 5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programs Up-to-date laptop and iPhone Competitive salary, incentive pay, and many more

Ready to take up the challenge? Apply now! 
Know anybody who might be interested? Refer this job!

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Account Management, Account Management, Adaptability, Best Practices Research, Bookkeeping, Business, Business Administration, Business Data Analytics, Business Intelligence (BI), Business Management, Business Process Standardization, Business Relationship Building, Communication, Concur Travel and Expense, Corporate Cards, Corporate Finance, Cost Management, Credit Management, Customer Service, Data Analytics, English Language, External Audit, Financial Due Diligence, Financial Operations, Financial Review {+ 19 more}

 Preferred Skills:

Job Posting End Date:

05/30/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R348926