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 EY Job Description 
Job Summary: 
L&D VTH is a core service line within the Global Delivery Services organization, providing multiple HR and learning related support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. L&D VTH supports Europe West (EW) as part of the extended Region Learning team. It is fully integrated with onshore colleagues, participating in meetings, projects and planning activities as part of one team and is aligned with the Learning Global Process Model and initiates learning processes via existing workflow (SNOW intake forms) for execution by CAT and DAT teams. 
 

This role is responsible for the deployment of multiple courses within one or more curriculum for EY Italy working alongside the Senior 
Deployment specialist and/or Learning Program Manager. Provides oversight of Learning administration activities and reports on course 
feedback. 
 
Applications Used: SuccessFactors (Learning Management System), Service-Now 
 

Responsibilities: 

Build initial course Scheduling Offering for review  Submit Schedule Offerings requests in order to publish content in SuccessFactors  Support the end-to-end execution of Learning course deployment plans, including conference and event management  Monitoring of participant nominations working alongside the Italian Team  Management of learner cancellations, no shows and missed sessions, including reminders to participants  Prepare facilitators for delivery of learning courses (logistics) and support in the management of facilitators  Manage and maintain SharePoint sites and maintain content relevancy for SL: program or course including joining instructions (if required), learner, facilitator information, material  Support the hosting and production of online modules, webcasts and virtual learning projects  Monitor and analysis of reports: credit report, Nasba report, evaluation feedback etc.  Contribute to other activities or projects across the wider Talent Development function  Ensure CE credits awarded to Learning participants and instructors where applicable  Build and maintain close working relationships with EY Italy Learning team  Understanding of EY and EY Talent  Stakeholder management  Strong IT skills – Microsoft Office 365 suite – Teams, Excel, PowerBI, PowerPoint, Word, Outlook, SharePoint, etc  Data Analytics and Monitoring competencies also for SQM support  Data Visualization: Excel (focus on analysis and pivot tables), PowerBI dashboards  Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels. Nice to have: proficiency in Italian.  Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as ‘one team’  Drive and deliver quality services and products to Talent  Ability to learn new processes and skills quickly  Proactive problem solver with solutions mindset  Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements 

 

Job Requirements:

Education: 

Master’s / Bachelor’s degree in Statics, Math, IT or related discipline. 

 

Experience: 

Minimum of 1-3 years of experience  Significant experience of working in HR in professional services or corporate environment  Experience of working in Learning and development is desired  Working in international and diverse environments 

 

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