APAC Service Manager **Location:** Singapore **Employment Type:** Full-time About the Role We are seeking a dynamic and experienced **APAC Service Manager** to lead and optimize the performance of our service teams across the **Asia-Pacific region** , based in **Singapore** . This pivotal role offers an exciting opportunity to manage a diverse, multicultural team delivering **field service solutions** , including **alignment services** , **balancing services** , and **condition monitoring services** , across various countries and industries. As the APAC Service Manager, you will be responsible for team management, service delivery excellence, client relationship development, operational reporting, technical support for both service and sales teams, and continuous improvement initiatives. You will play a critical role in driving operational excellence, fostering innovation, and contributing to the sustained growth and success of our APAC service business. Key Responsibilities **Team Leadership:** Manage and supervise service teams across the APAC region, ensuring effective coordination, performance management, and resource allocation. **Sales Collaboration:** Act as the main service point of contact for the APAC sales teams, understanding business needs and ensuring timely service support. **Order Execution:** Drive execution of the service backlog, prioritize activities, monitor progress, and ensure quality delivery. **Daily Operations Management:** Plan, organize, and control team activities, balancing operational efficiency with customer satisfaction. **Growth Initiatives:** Implement “Performance for Growth” and “Development for Growth” strategies, focusing on team capability building and business development. **Equipment Management:** Oversee the management, maintenance, and proper use of service equipment across the region. **Cost and Compliance Management:** Approve overtime, expenses, and ensure consistency with operational planning and budgetary controls. **CRM Utilization:** Manage service data, monitor team KPIs, and prepare reports via Salesforce and associated systems. **Culture and Engagement:** Build a productive, collaborative environment with a strong focus on employee engagement and well-being. **Strategic Contribution:** Actively participate in the strategic planning and growth initiatives for the APAC region. **Professional Standards:** Promote and maintain the highest levels of professionalism, ethical standards, and compliance with company policies. About Our Team As a part of our **APAC service operations** , you will lead a talented team that thrives in an international, innovative environment. Our experienced engineers work on some of the most sophisticated projects and machinery globally, delivering high-quality service solutions to keep our customers' critical assets running reliably. Joining our team means becoming part of a culture that values knowledge sharing, mutual support, and a passion for delivering exceptional service across borders. Qualifications and Requirements **Education:** University degree (Master’s preferred) in Mechanical, Electrical, Electronics, or Power Engineering. **Experience:** Proven track record in team management, preferably in a field service or industrial services environment. **Technical Expertise:** Strong understanding of **condition monitoring** , **vibration analysis** , **reliability engineering** , **alignment** , and **balancing services** . **Industrial Knowledge:** Familiarity with industrial machinery and plants, including electric motors, pumps, turbines, and mechanical systems. **Languages:** Fluency in English is essential; additional Asian languages would be a plus. **Other Requirements:** Full driving license and valid passport High flexibility and willingness to travel frequently across APAC countries Personal Attributes **Effective Communicator:** Strong verbal and written communication skills across diverse cultural environments. **Team Builder:** Collaborative and supportive leadership style that promotes trust and cooperation. **Inspirational Leader:** Motivated, passionate, and capable of driving team success in a competitive market. **Adaptability:** Comfortable managing multiple priorities and navigating dynamic, changing environments. **Commitment to Excellence:** Driven by a passion for service quality and customer success. What We Offer A chance to lead a high-performing APAC service team focused on regional growth and innovation. Work in a company renowned for its high-quality solutions that make a real difference to customers worldwide. Access to comprehensive training, development programs, and continuous learning opportunities. Be part of a diverse, international team where your ideas and contributions are valued. Attractive employment conditions, flexibility, and a competitive benefits package. Career development opportunities within a growing global organization. **Join us in Singapore** and help us shape the future of service excellence across the APAC region! **Fortive Corporation Overview** Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 17,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. **About Fluke** Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation (www.fortive.com), Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand. We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com. We are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.