Be a part of a global team where what we do matters! At Epredia, we recognize that our talented employees are vital to our success. Our team is dedicated, our work is rewarding – both personally and professionally – because what we do matters.  

 

We seek talented individuals who will contribute to and thrive in our collaborative, diverse, fast-paced environment while demonstrating a commitment to our core values, People, Customer, Results, Continuous Learning, and Innovation.  

 

People – We win as a team.  

Customer – We deliver customer-centric solutions.  

Continuous Learning – We learn and always aim to be better.  

Innovation – We innovate every day.  

Results – Results matter for all of us. 

Position Overview:
Join Epredia as a Field Service Engineer and help us deliver exceptional support to our customers. You’ll play a key role in installing, maintaining, and repairing our equipment, ensuring high customer satisfaction and contributing to service revenue and efficiency goals.

Key Responsibilities:

Perform installations, repairs, maintenance, and qualifications of Epredia instruments.Provide remote and on-site technical support to ensure customer success.Promote Epredia’s Digital Pathology and Support Solutions.Build strong relationships with customers, ensuring satisfaction and loyalty.Manage company assets, including inventory, tools, and documentation.Coordinate service schedules with internal teams (Sales, Applications, Dispatch).Submit accurate, timely reports (service reports, expenses, etc.).Align on-site activities with broader company goals and keep stakeholders informed.

Who You Are:

Strong problem-solver with experience working on optical devices and microscopes.Able to read mechanical/electrical schematics.Solid IT skills: Windows, network basics (firewalls, routers, switches), backups/restores, hardware swaps.Bonus: Knowledge of network security, domain controllers, IIS, PostgreSQL.Effective communicator with excellent organizational and interpersonal skills.Self-motivated, collaborative, and able to prioritize multiple tasks.Willing to travel extensively (up to 80%) within your region and across Europe/EMEA, with occasional global travel.Comfortable working in clinical/laboratory environments with potential exposure to chemicals and human tissues (no direct contact).Passionate about making a difference in healthcare.

Qualifications and Skills:

Degree or background in Electronics, Engineering, or related field.5+ years of experience in servicing analytical/lab equipment or similar applications experience.Clean driving license.Fluent in English (written and spoken).

TO ALL RECRUITMENT AGENCIES:  Epredia does not accept unsolicited third-party resumes.
 

Building an Inclusive Culture: We are a company that brings the best people together and leverages their varying backgrounds, ideas, and points of view to invent on behalf of all customers. We are committed to equal employment opportunity for all individuals, without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability, medical condition, veteran status, marital status, pregnancy, sexual orientation, gender identity, genetic information or any other protected classes which may exist under applicable federal, state or local law.