The Amazon Customer Experience and Business Trends organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing team. We need someone who is bright and motivated, with a proven history of high performance and the ability to operate under pressure. This EA role will support at least two Directors located in the US as well as the global team.

This role requires the ability to complete high volumes of complex tasks and projects quickly with little to no guidance. You must be able to forge relationships quickly, be able to own multiple tasks at once, have a strong ability to effectively communicate across all levels and roles, and be detail oriented and highly organized. A great level of integrity and discretion in handling confidential information and professionalism in dealing with senior executives inside and outside the company is a must.

You will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing a complex calendar, planning and organizing events of all sizes, and coordinating domestic and international travel.

You will also help build a positive team environment and establish working relationships inside and outside of the group.

Key job responsibilities
• Work closely with SVP and VP offices across Amazon
• Complex domestic & international travel coordination
• Meeting coordination, and special event management
• Ability to exercise good judgement in a variety of situations
• Strong written and verbal communication
• Excellent administrative, technical, and organizational skills.
• Ability to balance multiple priorities under tight deadlines
• Able to work and remain calm under pressure, juggling multiple deadlines with tact and discretion
• Be comfortable with ambiguity and be able to make autonomous decisions without guidance when appropriate
• Have fun at work and help others do the same!

A day in the life
*Team Culture*
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

*Work/Life Balance*
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here.

*Mentorship and Career Growth*
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

About the team
Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers).

Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.