CABA
20 days ago
ET Business Manager - EY Global Delivery Services

ET Business Mgmt.  – Business Manager 

 

The opportunity 

The Business Manager role supports effective financial management across a specific area of the enterprise technology business. Business managers will lead or be involved in activities such as  

financial management 

resource management 

vendor support 

product management support 

general running of the business 

Your key responsibilities 

Partner with a specific ET team to understand their portfolio, product, business strategy, prioritization, etc. to facilitate quality service delivery. 

Work with the Business Office Lead for your area to ensure all key business management processes are followed and that accurate plans and forecasts are prepared in line with the financial calendar 

Identify Risks and Opportunities in your area of scope  

Leverage Reporting to:  

Provide executive visibility to project, program, portfolio and functional level status, issues, risks, costs, etc. 

Produce integrated life cycle information for the function, portfolio, and sub-portfolio levels to show for example demand requests, budget v actual v projected spend, program/project delivery 

Monitor people process and technology within ETS. 

Work with teams to drive data accuracy 

 

Financial management 

Oversee FY Plan and forecasting activities 

Monitor and report on actual and projected spend to ensure function operates within FY Plan/Outlook – function, portfolio, and program/project levels.  

Monitor and report on program/project financials to ensure project managers are managing financials in accordance with sound financial principles and recommend corrective actions 

Work with product costing to assure products are aligned to the costing model 

Process 

Drive the implementation and embedding of process, methods and best practice into service and portfolio activities for the function, including project management, financial management, resource management, etc. 

Drive best practice through the champion networks and knowledge coordination 

People 

May supervise one or more BM analysts 

Works as required to improve: 

Selection and performance management of staff members 

Evaluate, counsel, mentor and provide feedback on performance 

Ensure training and development of staff members 

Support staff members directly or indirectly in their roles 

 

 Skills and attributes for success 

Technical skills requirements 

End to end understanding of IT life cycle (pipeline, resource, demand, project delivery, financial) 

Experience in end-to-end financial management – plan, forecast, actual – function, portfolio, and program/project levels 

Very good understanding of product and service delivery related key performance indicators 

Project delivery experience in a similar IT environment 

Business Analytic skills 

Additional skills requirements 

Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change 

Customer orientation and responsiveness 

Ability to deal efficiently with escalations and difficult situations/people under pressure 

Outstanding self-management, influence and relationship management, information presentation and interpersonal, communication 

English language skills - excellent written and verbal communication 

Experience working in a global IT environment 

 

To qualify for the role, you must have 

•  Experience in performing analytics on material GL accounts including, but not limited to, Purchased Services, Software maintenance, hardware maintenance 

•  Strong analytical skills and the ability to consolidate financial information which will represent key business drivers of results in executive level presentations 

•  Ability to lead business initiatives in collaboration with senior ET leaders, as well as all levels of the organization  

•  Ability to identify opportunities for improved forecasting and planning accuracy 

•  Ability to identify opportunities for additional savings and efficiencies 

•  Strong organizational skills with experience of managing business and financial processes  

•  Ability to work in a high-pressure environment (either directly or indirectly) 

•  Experience in working in a global environment and an ability to interact with different cultures and build strong working relationships 

•  Ability to effectively communicate and collaborate with diverse audiences and influence multiple stakeholders across the organization  

•  Ability to maintain confidentiality in all aspects of the job and use critical thinking and problem-solving skills 

•  Working knowledge of EY tools such as PPM, ECM, Retain and Apptio. 

Ideally, you’ll also have 

• Ability to clearly define business problems, primary drivers, and present proposed solutions 

What we look for 

•  5+ years of experience including demonstrated leadership in business and financial management and analysis. Product management and/or project management or a related discipline is desirable but not required. 

•  Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid changes 

•  Ability to work and team with a multitude of different people to balance demands 

•  Ability to deal efficiently with escalations and difficult situations/people under pressure  

•  Outstanding management, interpersonal, communication, organizational and decision-making skills 

•  Demonstrates ability to define, implement and manage processes 

What working at EY offers  

EY offers the opportunity to work with a globally diverse group of professionals 

 

About EY  

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. 

Join us in building a better working world 

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