**Job Description** **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Matter.** You work in Mondelēz International Business Services and perform administrative duties to support an impeccable service experience. In addition, you ensure that processes are adhered to and documented. **How you will contribute** You will be responsible for the daily administration and operational support for processes in your area of responsibility, ensuring that deadlines are met and service quality is delivered. To excel in this role, you will also ensure that activities are completed in compliance with standard operating procedures and legal requirements, including data privacy considerations. You will also work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance, that access requests and issues are handled promptly, and that continuous improvement opportunities are identified and acted on. **What you will bring** A desire to drive your future and accelerate your career. You will bring experience and knowledge in: + Your specific area of responsibility + Administration with a strong customer-service orientation + MS Office, especially Excel + Meeting deadlines and strong prioritization skills + Meticulously attending to details + Working with a case management system **More about this role** This is a 1 year temporary role **What you need to know about this role:** You will be responsible for administrative tasks related to Labor Relations matters, including but not limited to ERIS creation, updating records for LA, low complexity case management related to disciplinary cases, attendance / walkout issues and loss or theft of company assets for Latin America and/or North America. **The extra ingredients you will bring:** + Case management skills. + Analytical and problem solving skills + Detail oriented and highly organized + Excellent customer orientation and high sense of urgency + Excellent communication skills **Education and Certifications:** Bachelor's degree in progress with preferred major in Human Resource Management, Psychology, Business Administration, Organizational Development, Industrial Psychology, Law or related field. **Job specific requirements:** + Basic experience related to HR tasks is required; and experience as HR Generalist, HR Business Partner or Labor Relations (1 year) and familiarity with labor law (1 year) is preferred. + Advanced level of English. + Portuguese is a plus. **Work schedule:** Hybrid model. No Relocation support available **Business Unit Summary** **Our Latin America region is comprised of four Mondelez International business units: Brazil, México, Southern Cone (which includes Argentina, Uruguay and Paraguay) and WACAM (which includes 12 South American countries and the U.S. territory of Puerto Rico); and one stand-alone market: Venezuela. We have approximately 20,000 passionate employees who put in all their energy, hearts and souls to create, market and sell our global iconic brands and beloved local jewels such as** **_Lacta_** **,** **_Field_** **and** **_Terrabusi_** **among others. We are known for our resilience and good humor and live our purpose with passion and commitment.** Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Job Type** Temporary (Fixed Term) Service Operations (Delivery) Global Business Services At Mondelēz International, our purpose is to empower people to snack right through offering the right snack, for the right moment, made the right way. That means delivering a broader range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands – both global and local. Including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the number 1 position globally in biscuits, chocolate and candy as well as the No. 2 position in gum Our 80,000 Makers and Bakers are located in our operations in more than 80 countries and are working to sell our products in over 150 countries around the world. They are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen, and happen fast. Join us and Make It An Opportunity! Mondelez Global LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.