Job Title:

Director Product Management

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

In our Concentrix Global Products Org, you will deliver industry-leading SaaS software and services tailored to meet the evolving needs of customers worldwide. With a commitment to excellence and innovation, we empower our clients to thrive in an ever-changing landscape. We’re looking for a Director Product Manager who will be responsible for building innovative Gen.AI driven solutions for our global customers.

An ideal candidate for this role must be a passionate, team-oriented problem solver who approaches the role with a general manager mentality, waking up every day thinking about the strategy, vision, and growth of your product line. You possess exceptional product management skills, a deep understanding of Software as a Service (SaaS), and a proven track record of driving customer-led product innovation and growth. You will collaborate with a team of talented engineers and architects to develop and deliver solutions that address the unique challenges and opportunities across the globe. Our ideal candidate has a bias for action and results and will not quit until the job is done.

In This Position You Will Have the Following Responsibilities

Ownership: You own the product strategy, vision, and roadmap. You wake up every day responsible for building innovative offerings that meet your customers’ needs. You partner with sales and the leadership team to drive growth and are accountable to meet this year and future years’ targets.Strategic Leadership: You define and execute a multi-year product and solutions strategy, aligning with customer input, company goals, and market trends. You drive innovation and differentiation to maintain our competitive edge in the market.Product Development: You lead the end-to-end product lifecycle, from conceptualization to launch, ensuring we meet the needs of our clients and align with regional requirements, industry regulations, and standards.Market Analysis: You conduct thorough market research and analysis to identify emerging trends, customer needs, and competitive offerings. You use insights to inform roadmap decisions and prioritize feature development.Financial Acumen: You are comfortable aligning with Sales on multi-year forecasts, skilled in researching TAM/SAM/SOM, capable of building region-specific software and services pricing, and able to collaborate with Finance on a multi-year P&L.Stakeholder Engagement: You’re able to gain tight alignment with cross-functional teams, including sales, marketing, engineering, and customer success, to ensure successful solution delivery and adoption.Client Engagement: You build strong relationships with key clients and industry partners to gather feedback, validate product concepts, and identify opportunities for collaboration and co-innovation.Product Evangelism: You serve as a subject matter expert and advocate for our products and solutions around the globe. You represent the company at industry events, conferences, and customer meetings to showcase our products and thought leadership.

Qualifications

Bachelor's degree in business, finance, computer science, or a related field; MBA or advanced degree preferred.8+ years of experience in product management, and experience with SaaS and cloud software, and gen.AI.Proven track record of successfully bringing innovative 0-to-1 products to market and driving revenue growth.Strong leadership and communication skills, with the ability to influence stakeholders at all levels of the organization.Analytical mindset with the ability to translate market insights into actionable product strategies.Confident and articulate verbal and written communication skills, including executive-level communications.You work independently, but also know when to ask for help.Product skills: Requirements, prioritization models, Agile, JIRA Epics and Stories, product marketing, and global product launches.

Location:

RON Work- at -Home

Language Requirements:

Time Type:

Full time

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