GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB RESPONSIBILITIES
• Manage financial planning process including annual budgets, monthly reporting against budget, board presentations and any other business analytics as needed.
• Work with Head of Pricing and global sales teams to optimize pricing and profitability for the company.
• Develop Return of Investment analysis
• Responsible for FP&A team providing financial support to Functional Department Heads.
• Leads consolidated reporting, forecast and budget process for functional departments.
• Directs progress reporting against cost savings initiatives, including actionable timelines and owners.
• Leads approval for new hire positions (backfill and growth) based on ratios. The person needs to be able to articulate approvals and rejections to Department leaders with strong position to control the financial outcomes of the company
• Develops Operational Forecasting model and tracks performance of these departments (Revenue, Cost of Sales and Gross Profit)

Additional Job Duties
• Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
• Perform other duties as assigned by management.

JOB REQUIREMENTS
Minimum Education and Experience:
• Bachelor's Degree or equivalent work experience required

Specific Job Related Knowledge, Skills, Abilities & Other Characteristics:  
• High level of business and Finance acumen, including strong problem-solving skills, critical thinking, and initiative
• Strong executive presence

General Job Level Knowledge, Skills, Abilities & Other Characteristics:  
• Excellent written, verbal and interpersonal communication skills.
• Ability to multi-task and adapt to change.
• Proven track record of meeting or exceeding customer experience and financial objectives
• Ability to maintain the highest level of confidentiality.
• Strong analytical and presentation skills.
• Proven track record in a metric focused environment.
• Strong process orientation skills and project management abilities.
• Excellent leadership and organizational skills.

Career Level Attributes: 
• General Profile: Has leadership responsibility for the performance of an Area. Is accountable for the performance and results of diverse teams or departments within an Area. Provides leadership and direction through other managers (e.g., senior directors, directors, etc.) Executes functional and sub-functional strategy to achieve key business objectives. Decisions are guided by company strategy and objectives.
• Business Expertise/Acumen: Applies in-depth business acumen and commercial expertise to differentiate ones area or region of the company from the competition.
• Leadership: Leads an Area, typically through multiple levels of managers of diverse activities; develops the strategy to achieve key business objectives. Impacts the results of an area, department or region/country. Sets area strategy; guided by company strategy.
• Problem Solving: Evaluates key business challenges; directs the development of new or innovative solutions.
• Interpersonal Skills: Negotiates with and influences others internally and externally, with great latitude on outcomes.
 

Equal Opportunity Employer - Veterans/Disabled