Digital Product Owner Job Req ID: 46113 Posting Date: 22 Apr 2025 Function: Product & Propositions Unit: Consumer Location: UK Wide, United Kingdom Salary: Competitive **Closing Date:** May 19th **Why this job matters** This role will help define our vision for Digital Billing experiences, leading the squad in designing and delivering new capability, improvements and efficiencies across our mobile and broadband products. 80% of traffic into the EE App goes to a Service journey, including millions of monthly visits to the billing experience. With capability spanning across web and app platforms, supporting Mobile and BB customers, this journey plays a critical role in bringing customers into the app and deepening their relationship with us. It’s crucial we have a Product Manager with a strong customer focus and analytical skills to understand and drive great experiences. **What you’ll be doing** • Be accountable for the end-to-end product vision, life cycle and strategy to define and evolve objectives and key results for your squad • You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business consisting of Software Engineers, Testers, Business Analysts, Delivery Managers, Product & Content Designers • Interpret the business need and be responsible for interrogating customer insight and data to identify key customer needs whilst supporting business priorities • Own and define your squad’s strategy and prioritise a backlog to support this with a positive value to effort ratio • Leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable • Define and communicate your product’s performance and demonstrate how this contributes to the digital and business objectives • Identify and nurture partnerships with stakeholders and collaborate with them to achieve the product vision **Experience Required** • 2+ years of B2C experience working as a Digital Product Owner/Manager on Service / in-life journeys. • Demonstrable success as a product manager over large and complex digital initiatives • Experience of leading teams using agile methodologies, ideally as part of a squad • Stakeholder management • Commercial background in data driven product insight with knowledge of product KPIs • Ability to draw insight from numbers and translate to business requirements • Adaptable approach to understanding a product’s features and technical composition. You have knowledge of new and emerging technologies and the potential they provide • Building, maintaining and delivering a strategic roadmap of features and improvements with evidence of success and benefits • Collaboration mindset with peers, scrum teams and business stakeholders, all to maximise value created by squad **A FEW POINTS TO NOTE:** Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. **DON'T MEET EVERY SINGLE REQUIREMENT?** Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.