We are innovating the measurement of patient experience through digital health technologies!

IQVIA is a leading provider of scientific services spanning clinical trials, real world evidence, consulting, and technology.

PCS leads the industry in the science of measuring the patient experience. We pair strategic consulting expertise with technical scientific knowledge to design and execute scientifically rigorous research that incorporates the patient voice into the development and commercialization of new medicines. This research includes qualitative (e.g., patient interviews, focus groups), quantitative (e.g., clinical outcome assessments (COAs)/patient-reported outcomes (PROs), preference research) and passive (e.g., digital health technology tools) approaches to understand patient, caregiver and physician experiences and expectations of disease and treatment. 

Our Digital Measures practice more specifically focuses on re-imagining the measurement of patient experience in clinical and real-world studies by establishing strategies and methodologies for development of digital endpoints and measures collected through digital sensors. Continuous measurements allow for understanding variability and exploring trends of patient experience within days, as well as between days, in comparison to single timepoint assessments and offers opportunities to broaden and deepen view into patient functioning and the patient experience in real-world setting.

The opportunity on IQVIA’s Digital Measures, PCS Team

We are seeking a Manager to join our team and immediately have an impact in delivery of our projects and growth of our service offerings. This is a tremendous opportunity for those looking to gain a deeper knowledge of the life sciences industry, gain core consulting skills, innovate in the field of patient experience through digital measurement and engage with pharma companies.

What will make the Digital Measures Manager successful

As a Manager, you will be responsible for leading and providing subject matter expertise on projects in the field of digital measurement, ensuring modern and rigorous scientific methodologies and recommendations to clients, and supporting strategic insights.

In your day-to-day role, you will

Support project teams to deliver high-quality strategic deliverables on development of digital measures, following rigorous methodologies and regulatory guidanceContribute to development of strategies, roadmaps, and frameworks to improve how IQVIA and our customers engage with patients to innovate in the field of digital measures developmentAttend, support, and present at customer meetingsSupport development and writing of proposals with senior inputContribute to internal initiatives to grow and expand the Digital Measure service offeringsDrive internal scientific activities pertaining to quality, consistency and thought leadership through internal workstreams and external collaborationsAdvise clients on good practice in generating patient experience data, and how it addresses needs for evidence generation and dissemination, regulatory and market access strategySupport people-related activities such as recruitment, training and development

What the successful candidate brings to IQVIA

At least 5 years of experience in consulting/research within the pharmaceutical and/or healthcare industryAt least 3 years of previous experience in scientific advice and leadership in generating and using patient experience data in submission to regulatory bodies, payers or for publication; preferably with exposure to digital measures development, digital endpoint strategies and, submission of regulatory dossiers including digital measuresAbility to engage meaningfully with clients and project teamsAbility to lead scientific research projectsExcellent written and verbal communication skills including presenting, facilitating meetings and workshops, and report writingExcellent attention to detail and a strong commitment to qualityDemonstrable analytical, interpretative, and problem-solving skillsAn ability to work in a fast-paced environment with demonstrated ability to effectively manage multiple tasksAn ability to establish and maintain effective working relationships in multi-disciplinary and international teamsAvid interest in digital health technologies and life sciences industriesA willingness and ability to travel (~20%)

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.