Oracle Cloud Infrastructure (OCI) has an excellent opportunity to help us  
build and operate the suite at significant scale, where coordinated cloud  
services are broadly distributed in a multi-tenant cloud environment! We are  
committed to providing best-in-cloud products that meet the needs of our  
customers who are pursuing some of the world’s biggest challenges. Sounds  
like you? We encourage you to apply and join our team! 
        What you'll be doing: 
Hardware installation & configuration of enterprise servers and cabling  
infrastructure. 
Hardware Break/Fix replacement of FRUs 
Rack installation including putting racks in place, cabling, power up  
and handoff of servers to internal provisioning teams. 
Troubleshooting and resolve Telco Connectivity issues 
Troubleshoot & Replace Network Switch equipment 
You will communicate within a ticketing environment that is used and  
supervised by multiple internal Oracle Cloud service owners and  
teams. 
Documentation of activities and build/modify SOPs 
Structured cabling, labeling, and troubleshooting of  
fiber/copper/telecom cables. 
System power supplies and cabling install, fix and repair 
You should be able to execute small projects on your own and work  
with your manager in planning and executing larger local projects 
      Requirements: 
Knowledge of server/storage/network hardware. 
Strong interest in learning new DC concepts. 
Strong verbal and written communication skills 
Shift schedule (4 days a week, 10-hour shifts). Includes weekends and  
holidays. 
3+ years working in an IT environment. 
Experience solving problems on servers, networking devices and IT  
equipment. 
Inventory management experience. Ordering, receiving, and shipping  
server parts. Experience taking on-call shifts and ability to respond to critical events  
as needed. 
Experience raising issues to Sr. onsite staff and management as  
needed. 
IT Hardware Concepts knowledge (RAID, SAN, SCIS, Linux/Unix, GRUB) 
Knowledge of trunk infrastructure is a plus