At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. **A Day in the Life** The Directory Services Administrator is responsible for the overall administration, management, and support of the company's directory services infrastructure. This position functions as part of the IAM delivery team, responsible for operational fitness of the system(s) through support, monitoring and response, and system lifecycle management directory services administration, strong troubleshooting skills, and a proactive approach to maintaining and improving the directory services environment and includes ensuring the reliability, security, and performance of Active Directory (AD), Entra ID, LDAP, and related directory services technologies. Responsibilities may include the following and other duties may be assigned. + Administer and manage the company's Active Directory (AD) and Entra ID environments, implement and manage Group Policies (GPOs) to ensure compliance and security. + Ensure system availability, capacity, and performance for IAM technologies, including ownership for logging, monitoring, and alerting standards, processes, and systems, monitor and manage access controls, user permissions, and role-based access. + Plan and manage system upgrade and patching projects, in collaboration with local and offshore teams, and platform subject matter experts (SMEs), communicate with vendors as needed to understand and research open issues, new versions, or changes + Explore and help build automation to enhance end-user experience, define and develop policies and procedures for system operations to ensure consistency, reduce rework, and improve quality + Ensure directory services adhere to company security policies and best practices. + Provide second and third-level support for directory services-related issues (Provide On-call support , manage support tickets, engage with business teams as need be), perform root cause analysis of directory services outages and implement corrective actions + Maintain current, relevant industry knowledge to understand evolutions and advancements in the marketplace which could bring value to the team or the company + Collaborate with IT teams to integrate directory services with other applications and systems Required Skills and Knowledge: + Bachelor’s degree / University degree + 3+ years of IT experience + 3+ years of IT Security or Identity & Access Management experience with good understanding of principles, policies, and best practices. + Experience with support, operations, and management Microsoft Active Directory and Entra ID. + Experience with scripting languages (e.g., PowerShell etc.) for automation. + Experience with Microsoft Azure cloud platform and Windows Server operating systems. + Familiarity with ITSM tools (E.g. ServiceNow) and logging and monitoring tools like Splunk. + Experience with project management methodologies and tools (E.g. Agile, Scrum) + Knowledge on cloud directory services like AWS, Google cloud directory + Knowledge on enterprise IAM solutions (E.g. Sailpoint, Okta etc.) + Familiarity with advanced security features and configurations like Conditional Access policies in Azure Entra ID + Knowledge on Privileged Account management (PAM) concepts and technologies **Physical Job Requirements** The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.  **Benefits & Compensation** **Medtronic offers a competitive Salary and flexible Benefits Package** A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. **About Medtronic** We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com) We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. **We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. **We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. **This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will… + **Build** a better future, amplifying your impact on the causes that matter to you and the world + **Grow** a career reflective of your passion and abilities + **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: **Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. **Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. **Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. **Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) . For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com