Job Title: Customer Service Advisor - SA-RBN-FT Job Description **Elevate Your Career in 2025 with Concentrix!** Are you ready to take your career to new heights while making a genuine difference in people's lives? If you’re enthusiastic about providing exceptional customer service and eager to learn and grow, we have an exciting opportunity just for you! **Join Us and Make a Positive Impact:** Be a part of a team that supports vulnerable Australians, enhancing their everyday experiences by guiding them through government digital solutions. Embrace a role that feels rewarding every day. **About the role:** + Comprehensive Training: Enjoy 7 weeks of immersive classroom and hands-on training to equip you for success. + Flexible Start Date: Begin your journey on June 30th 2025 with multiple intakes to follow. + Competitive Compensation: Earn $27.77 per hour + Super with performance incentives up to $480 a month. + Work-Life Balance: Enjoy a rotating roster from Monday to Friday, 8am-6pm – no weekends! + Convenient Location: Work centrally in Robina, right next to Robina Town Centre, with free parking available. + Flexible Roles: Choose between permanent full-time or part-time roles (minimum 30 hours/week after training). **What We Offer:** + Meaningful Work: Experience the fulfilment of making a real impact every day. + Dynamic Environment: Participate in a variety of fun social events. + Supportive Team: Thrive in a collaborative and experienced team. + Inclusive Culture: Be part of a workplace that champions diversity and shared goals. Role Responsibilities: As the first point of contact for our valued customers, you’ll handle account enquiries with professionalism and provide a refreshing and positive experience. **About you:** + Passionate about delivering outstanding customer service. + No prior call centre experience required, but customer service skills are essential! + Must be an Australian Citizen, at least 18 years old. + Goal-oriented and eager to achieve targets. + Proficient in using computers and systems. + Eager to learn and enhance existing skills. + Excellent written and verbal communication skills. **About Concentrix:** We are a global leader in customer engagement services, dedicated to diversity and talent. Our commitment extends to doing right by our team, clients, the community, and the planet. Ready to Embrace a New Challenge? Join a well-established, globally recognized organization where staff and customers are our top priority. APPLY NOW! _Note: Applicants must be at least 18 years old, Australian Citizens, and pass a police check along with other pre-employment checks._ At Concentrix, we are proud to be an equal opportunity employer, providing equal benefits and opportunities for everyone, regardless of age, gender, sexual orientation, ethnicity, nationality, religion, disability, or medical history. Location: AUS Gold Coast - Robina Town Centre Dr Lvl2 Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**